Corporate Director of Revenue Management

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Job description

The Corporate Director of Revenue Management is responsible for maximizing the company revenue through management of the Area Revenue Managers. He/she also has a group of assigned hotels and working in tandem with the individual hotel General Manager, Director of Sales along with other leadership roles including, but not limited to Regional Operations Managers, VP of Sales & Operations. This position ensures each hotel is maximizing every revenue opportunity through day-to-day activities and communications with the hotel teams. The Corporate Director oversees all Area Revenue Managers.

Essential Job Functions:

• Develop and implement revenue management strategies and tactics for each property, utilizing data-driven analysis, pricing tools, and market intelligence to optimize revenue and occupancy levels
• Conduct ongoing analysis of demand patterns, market trends, and competitive pricing to identify revenue opportunities and recommend changes to pricing and distribution strategies
• Develop and maintain relationships with third party vendors on behalf of hotels
• Develop and implement sales initiatives to drive revenue growth, including group sales, direct marketing, online distribution and Media Campaigns
• Monitor the competitive set for occupancy and rate, and recommend changes based on findings
• Monitor room type inventory, programming, sell through limits and house restrictions.
• Maintain a professional working relationship and promote open lines of communication with managers, team members, and other departments.
• Fully understand, monitor and support all franchise programs associated with revenue applications.
• Manage restrictions in accordance with the hotel's rate strategy
• Work closely with GM/DOSM to produce monthly projections
• Responsible for participating in the annual budget process
• Conduct Revenue Strategy meetings to review previous week and set strategies up to 365 days out
• Direct sales skills and thorough understanding of Transient Sales process
• Ensure all rates are loaded properly
• Participate in creating standard reporting procedures distributed to upper management including but not limited to STR analysis, pace reports, company statistics and other metrics as needed.
• Analyze business levels, both transient and group; alerting hotels to trends outside of the norm along with providing recommendations that will maximize revenue for each given situation
• Oversee the implementation of revenue management technology and processes to ensure optimal pricing and inventory controls are in place
• Provide leadership and guidance to Area Revenue Managers, ensuring they are aligned with revenue goals and strategies
• Hire, train, mentor Area Revenue Managers
• Conduct regular performance reviews and analysis to evaluate revenue performance and identify opportunities for improvement
• Attend or conduct all training/meetings as required by management and Brand
• Perform other duties as requested by management

Education & Experience:

• Strong working knowledge of Marriott, Hilton and IHG systems
• 3-5 years of experience in revenue management or related field with a proven track record of successfully driving revenue growth
• Strong analytical skills with the ability to work with large datasets to develop
• Bachelor's Degree and/or extensive experience in a hotel or related field required.
• Strong financial knowledge required.
• Valid driver's license from the appropriate state.
• Driving record approved by insurance carrier guidelines.
• Must be able to work with and understand financial information and data, and possess basic mathematical skills
• Reading, Writing, Basic Math
• Computer skills
• Brand systems

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of
the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the
duties of the job, the employee will be required to:

• Frequently stand, walk or sit for extended periods. Long and varied hours are often required (8 hours).
• Ability to use hands to fingers, handle, feel, talk and hear.
• Bending, reaching, stooping or crouching on occasion.
• Light Work - Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• Ability to drive a vehicle and travel during the day frequently, overnight travel on occasion.

Mental Requirements:

• Must be able to convey information and ideas clearly, both oral and written in English.
• Must be able to evaluate and select among alternative courses of action quickly and accurately
• Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes while resolving them even if the situation did not begin with them.
• Must maintain composure and objectivity under pressure. Must be respectful and maintain a calm demeanor.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems.
• Must have the ability to assimilate complex information, data, etc. from various sources and consider, adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic function.
• Must be able to work with a myriad of personalities and levels within the hotel and outside sources
• Must be able to negotiate with clients while understanding the budgeted goals of the hotel(s) that need to be attained

JB.0.00.LN

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