Sr. Manager, Public Sector Business Operations

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Job description

Job Description

Your Career

We are looking for a highly motivated, results-oriented Sr. Manager, Public Sector Business Operations to join our organization. The primary focus of this position will be to drive business operational leadership and subject matter expertise to our growing Public Sector (Federal, State, Local, Education) organization through optimizing business operations, contract administration, managing compliance processes and implementing public sector programs and initiatives to ensure we can compliantly sell to public sector entities. The right person for this job has a team player approach, the ability to work across departments with disparate needs, excels at problem solving through critical analysis, and takes initiative to improve processes and inefficiencies.

Your Impact

Be a sales advocate and partner to internal public sector (FED/SLED) organization to understand contract requirements, structure, business terms and identify potential risks and/or opportunities that can affect performance, growth, and strategic positioning - Provide Public Sector SME support across key initiatives - pricing strategy, New Product Introduction (NPI) initiatives, SKU design and development, product bundling strategy, etc.

Responsible for producing monthly & quarterly contract reporting as required

Responsible for ensuring document retention (i.e. contract price files & contract documentation) in accordance with applicable internal and external policies

Partner with internal stakeholders to provide RFP/RFI and proposal guidance where necessary (e.g. supporting go/no-go analyses) - Assist bid/proposal teams as necessary to ensure compliant responses to RFX's

Support Deals/Orders Desk to comply with appropriate discounting procedures - Collaborate with impacted parties to generate required compliance documents to facilitate deal closure - Ensure required approvals, such as discounts and contractual terms, are obtained and clearly documented

Assess compliance of reseller & distributor pricing schedules under public sector contracts

Ensure compliance requirements are met with awarded public sector contracts to include training internal functional areas - Act as a role model and build a shared understanding of why ethics and compliance are important to the business including public sector contract and operations compliance

Help identify and raise ethics and compliance risk issues so that the business can take action to ensure that the right controls are in place to mitigate against those risks

Ensure that all transactions adhere to internal revenue recognition policies and operational guidelines - Evaluate current processes and offer recommendations for areas of improvement

Promote ethical leadership by supporting, encouraging and advising others within the business on ethics and compliance issues that arise, so that they are addressed in a consistent and responsive manner

Serve as primary liaison between sales organization and IT, InfoSec, Product Management and GCAT in support of Public Sector certifications (FedRAMP, IL, StateRAMP), their selling motions and compliance activities

Support the FedRAMP High / DoD Impact Level product roadmap in conjunction with Public Sector GCAT team

Execute Foreign Military Finance (FMF) Program, including processing of content calculation certification requests, maintenance of program materials and facilitating annual product calculation refresh with product finance teams

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