Distribution Logistics Coordinator

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Job description

Overview:
The Distribution Logistics Coordinator ensures that our customer transportation needs are met or exceeded by providing excellent customer service. Other responsibilities include, but not limited to, answering/routing calls, planning and scheduling, other clerical duties as directed by management.

Responsibilities:
Services both external and internal customer needs on a regular basis

Coordinates on the scheduling of orders with carriers (internal. external and/or brokerage)

Manage shipment queue and priority lists

Provides load and/or order tracking/tracing and completes adjustments as needed

Repowers loads as carrier fall off/cover expedites orders as they arrive

Coordinates daily communication to all parties involved on potential service issues, problems and/or delays

Compiles data for daily reports

Compiles and transmits carrier information to customers to expedite future orders

Coordinate on the scheduling of appointments with customers.

Acts as a liaison between operations, carrier and the customer in administration of orders

Communicates feedback to management, including any signs of dissatisfaction

Prepares shipping and tracing information to customers/management as required

Positively interacts with customers, operations and carriers

Assists with other administrative duties as needed by management

Qualifications:
Experience in a fast paced warehouse environment.

Strong time management, organizational, planning and self-motivation skills.

Excellent Customer service skills

Computer applications using Microsoft Office (Word, Excel PowerPoint).

Ability to handle changing priorities and use good judgment in stressful situations.

Ability to multi-task and manage priority lists

Previous transportation and/or DOT experience helpful

Prior customer service experience

High School Degree required

Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.

Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

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