Customer Service Rep

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Job description

For the second year in a row, Sabio Systems has been recognized by Forbes Magazine as one of the Top 50 Best Professional Recruiting Firms in America! This year we climbed a couple of spots to in the country! (link removed)

Are you a Customer Service Rep who excels in providing exceptional customer service and demonstrates a keen attention to detail?

Let's Talk

The ideal candidate will possess the ability to assist with customer inquiries, provide product support, set up new accounts, and assist with sales and order processing. This position will be responsible for a variety of administrative tasks that support the overall efficiency of the team.

Key Responsibilities for the Customer Service Rep:

• Deliver outstanding customer service through both the customer portal and inbound email communications.


• Process customer orders and respond to inquiries in a timely and professional manner.


• Coordinate with internal teams to ensure the smooth processing and on-time delivery of customer orders.


• Manage the setup of new customer accounts and assist in updating existing accounts as needed.


• Support the sales team with product support, order tracking, and administrative tasks.


• Maintain accurate records of transactions, customer interactions, and sales documentation.

Desired Qualifications for the Customer Service Rep:

• Proven experience in processing customer orders, generating invoices, and creating purchase orders.


• Ability to handle order confirmations, track shipments, and communicate status updates to customers.


• Proficiency in Microsoft Office, including Word, Outlook, and Excel.


• Strong organizational skills with the ability to follow workflows, prioritize tasks, and meet deadlines.


• Excellent written and verbal communication skills, including proper email and telephone etiquette.


• Exceptional attention to detail with strong proofreading skills to ensure accuracy in sales quotes and documentation.


• A positive, proactive attitude with a willingness to tackle new challenges and adapt in a fast-paced environment.


• Ability to work collaboratively as part of a close-knit team where reliability and dependability are key.

Compensation for the Customer Service Rep:

• $17 - $19 per hour, (DOE)


• Contract to Hire, Non-Remote

If you are a highly skilled specialist with a passion for delivering exceptional customer service and technical solutions, we encourage you to apply for this challenging and rewarding role. Join this tech sales team and help us define the future of computer and technology solutions.

Sabio Systems is a leading provider of professionals on a temporary and direct-hire basis for positions and projects in Accounting, Finance, Information Technology, Legal, Medical and Business Operations. With over 25 years of combined Staffing & Recruiting expertise we can connect you with some of the most sought out employers in New Mexico.

We treasure your long-term commitment to Sabio Systems by rewarding you with a Bonus Pay equal to your weekly average hours, at your current hourly rate, each time you meet the requirement. More information about our benefits can be found here; (link removed)

Sabio Systems offers our consultants and employees competitive benefits, health insurance, etc., and compensation package which includes holiday and bonus pay.

Apply for this job now. All applicants must be authorized to work in the United States. Sabio Systems is an Equal Opportunity Employer.

2024 Sabio Systems, LLC.

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