Vice President & General Manager of Fiber / ISP Business Offering

---

Job description

Diamond Communications LLC ("Diamond") is seeking a Vice President & General Manager of Fiber / ISP Business Offering. Diamond is rapidly growing its fiber based digital infrastructure business segment and the successful candidate will play an integral role working with senior management to build this business unit.

The successful candidate will help coordinate Diamond's resources to provide cross-functional leadership and project management for strategic initiatives, partnerships, operational imperatives to ensure a coordinated plan is implemented across the fiber / ISP business unit. This position will report to the Chief Technology & Strategy Officer and work closely with all members of Diamond's senior management team. The role will have dotted line access to all of the areas of Diamond, including operations, sales and business development, finance, legal to ensure proper resources to execute against the strategic plan.

This position requires an entrepreneurial attitude, and the candidate must be an independent self-starter that can work independently to solve complex problems with minimal supervision. A technical understanding of the fiber / ISP product and infrastructure and the ability to translate the technical pros/cons of one system compared to another in a non-technical way is also a requirement. Experience with delivering content offerings and over-the-top services to end consumers and businesses is a plus. The position will help retain current operating customer base, build a customer loyalty program and help grown our business nationwide.

This individual must interact with a wide variety of internal and external customers and communicate effectively at all levels. This individual must have experience selling, designing and deploying fiber / ISP systems that offer customers an excellent value proposition. This position will help Diamond and its customers evaluate system design alternatives, product offerings and market expansion strategies.

Essential Job Functions

Ability to support in business case development and bring an end-to-end solution involving a fiber solution

Ability to travel approximately 50% of the time to various operating venues.

Work with existing Diamond customers/developers and new developers on Fiber to the Premise project design

Coordinate strategic planning efforts among disparate functions - Product, Operations, Finance, Technology, IT and BUs - to deliver prioritized set of investments that form the Corporate Plan

Develop understanding of existing business including products/services, partners, competitors, and the overall market and trends through research and analysis

Evaluate competitive landscape, market opportunities to develop, challenge and refine operating and investment plans inclusive of capital allocation considerations

Assign risk weighting to programs and determine risk mitigation activities

Partner with BUs and Business Functions to document requirements to execute strategic priorities

Create business cases including market analysis, strategic fit, economic models, and integration plans

Facilitate process to align business cases with investment requirements amongst internal stakeholders

Understand the back office, customer billing and over the top product offerings that can support our operation

Build detailed financial analysis showing assumptions, drivers, and financial statements representing a conservative, base, and aggressive case

Conduct addressable market analysis for the organization's core market, assess major industry trends affecting the organization, and describe the impact of these trends

Requirements

Education/Certifications

Bachelor's degree Experience/Minimum Requirements

Experience/Minimum Requirements

2-5 years' experience as regional manager or general manager of a cable operator, ISP or fiber services business, managing all aspects of the business operations

Field experience which includes exposure to aerial, underground and/or splicing disciplines

Ability to read engineering drawings, blueprints and technical documents for OSP facilities

Knowledge of OSP materials/pricing necessary to complete the job

Knowledge of the OSP construction process

Demonstrated experience managing complex fiber projects and clients

Extensive project management experience

Comfort working in ambiguous environments and driving clarity with competing objectives

Exceptional analytical abilities

Very Strong Executive communication skills

Ownership mindset, drive solutions of complex problems through completion

Ability to communicate professionally and effectively with customers, potential customers, employees, and senior-level leadership

Ability to multi-task and manage multiple tasks independently, and with minimal supervision, in a fast-paced, deadline-oriented environment Other Skills/Abilities

Other Skills/Abilities

Highly developed analytical and problem-solving skills with a strong focus on sales and customer service

Focus on a goal and obtain a predetermined result

Pay attention to the minute details of a project or task

Highly organized and able to follow a systematic method of performing a group of tasks

Clear and concise verbal and written communication skills

Actively attend to, convey, and understand the comments and questions of others

Proactive and well prepared

Desire to meet customer expectations while following company procedures

Complete assigned tasks under stressful situations

About Diamond: Diamond is one of the largest privately-owned tower companies in the U.S. Diamond owns and/or manages more than 4,000 tenanted sites. In addition, through Diamond's Site Management business, we actively manage and market over 400,000 locations on behalf of third parties for wireless communications purposes. Diamond is management controlled with access to significant capital for acquisitions and new business development. This role is a unique opportunity to join a market leading operating company, while also being part of building a new fiber / ISP business unit from the ground up. Diamond is headquartered in the United States, with offices in 18 states and Puerto Rico.

Benefits

Competitive salary, excellent benefits, and an exciting opportunity with a fast-growing company.

Job Location: While the Company's preference is for this position to be located in either its Delray Beach, FL or Springfield, NJ offices, Diamond will consider a remote location for this position.

Please forward your resume to (url removed) subject heading "Vice President & General Manager of Fiber / ISP Offering".

<!– job description page –>