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Field Service Engineer

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GPAC

2024-09-20 12:48:10

Job location Springfield, Massachusetts, United States

Job type: fulltime

Job industry: Trades & Services

Job description

Field Service Engineer

One of gpac's top clients, a leading manufacturer of precision CNC manufacturing cutting tools, is seeking a traveling Field Service Engineer with remote office.

For over 40 years, this company has been a world-renowned producer of cutting machine tools, including top-of-the-line CNC machines and 5-axis systems. With national and international operations, they offer a stable and durable work environment, even during economic downturns.

The Job:


  • Provide on-site and telephone support for customers regarding maintenance, repair, and installation of CNC machine tools.
  • Create and update technical documentation.
  • Assist in product development by training end customers' Service Engineers on the installation and maintenance of new product lines.
  • Establish and maintain excellent communication and customer service relationships with clients. (Support from an in-house tech team ensures you have backup when needed.)

Details:


  • Field Service Engineers are paid hourly with opportunities for overtime, including travel time.
  • Expect to travel 75% of the time or more, so proximity to an airport is beneficial. Weekly travel is required.
  • All travel expenses are covered, and you're paid during travel. Weekend stays are compensated if it makes sense to stay over.
  • Use of personal vehicles is reimbursed. The company ensures excellent care and support for its team.

Credentials Desired:


  • Experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools is preferred. Knowledge of metalworking, installation, repairs, and programming/operating CNC machines with 3, 5, or 7 axes is advantageous.
  • Experience with robotics (Fanuc, Mitsubishi, Haas, Mori Seiki, etc.), Siemens controls, or Heidenhain is a plus.
  • Ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams.

Only applications that include a resume will be considered.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

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