Desktop Technician - Asset Managment

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Job description

Job Details:
Role: Desktop Support - Asset Management
Client: Banking/Financial
Location: Owing Mills, Maryland (Onsite - 5 days)

Overview:
This position supports the daily distribution and tracking of desktop equipment and peripherals to our associates.
We are planning on backfilling this FTE role with a contingent role for Asset Mgmt needs.
This resource is part of the Asset Management team - Duties include receiving desktop assets, peripherals, and accessories, tracking and updating Coupa orders, updating ServiceNow tickets, shipping equipment (both interoffice and to associates homes), inventory and data reconciliation, imaging pcs and loaner laptops, occasional software installation and troubleshooting.
Preparation of desktops and other equipment for disposition including removing extra components and erasing all data from assets leaving the firm.
Work closely with Desktop Support to make sure tickets and equipment are properly recorded and available for deployment in Service Now.
Familiarity with ServiceNow.
Organizational and good written and oral communication skills. Able to work independently, but also work as a member of the team to meet the larger team goals.
This resource will continue to augment current Asset Management staff to meet lease replacement schedules and complete other Asset Management responsibilities (detailed above).
Over the next 6 months, we have approximately 2000 PCs to be returned as well as various project related to Return to Office.
Other projects in the pipeline will require Asset Management assistance for facilities renovations.
We would be unable to meet current lease obligations and lose an onsite resource that processes the daily deliveries of desktop level assets.
This role follows processes for creating new asset records in Service Now to begin life cycle management, as well as shipping and receiving responsibilities

MUST HAVES:
1. Asset Management / Asset Tracking
2. ServiceNow (Preferred) / Any other ticketing systems
3. Excel - To maintain spreadsheet
4. Inventory Management for Desktops, Peripherals, Accessories, PCs, etc.

PREFERRED:
1. Basic Troubleshooting of desktop issues
Financial Services Industry

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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