MANAGER - SPECIAL EVENTS

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Job description

Overview:

Whether you want to make your debut or go back on tour after a long hiatus, starting a career at can feel more like play than work. Our staff spends their time making sure that every single one of our guests gets the rock star treatment, but the Seminole Hard Rock family also rolls out the red carpet for our employees with competitive benefits and a great work environment. If you're ready to join a stellar team full of tastemakers and trendsetters who stand out from the average resort crew, apply today.

is a 27,000-square-foot casino with 400+ slot and gaming machines, Table Games, and high-stake bingo seats, with full-service restaurant and lounge. Its warm and friendly staff, ultra-modern air-conditioning system, clean atmosphere, and rewarding casino promotions are a welcome alternative to big city gaming.

OUR COMMITMENT TO SERVICE:

We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.

Responsibilities:
The Special Events Manager is responsible for planning and implementing all of the property's promotions and special events.

Essential Duties and Responsibilities:

Plan, produce and maintain an on-going schedule of promotions and special events.

Develop theme, format and budget specifications for specific events.

Develop proformas for new promotions or player events, review the results of past promotions and events and make recommendations for the feasibility of repeating or modifying those promotions.

Act as master of ceremonies as needed.

Oversee expenditures to ensure budget requirements are met.

Coordinate all décor requirements for themed parties, promotions and special events.

Communicate all events information to operating departments to ensure timely coordination of all events.

Determine staffing needs and work schedules necessary to implement special events.

Works with Director of Marketing & Promotions to ensure public awareness of events.

Develops contacts at area attractions to keep abreast of events in the market.

Establishes an effective working relationship with all operating departments.

Must present a well-groomed appearance.

Must be organized and detail oriented.

Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.

Other duties as assigned.

Qualifications:
To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Three to five years of experience in casino promotions and/or special events.

Bachelor's degree in Marketing or Public Relations required, or an equivalent combination of education and experience.

Proficient knowledge of Microsoft Office, Excel, and Word is required.

Must possess excellent organizational, communication and multi-tasking skills.

Effective communication and time management skills, along with the ability to forecast time management needs of others is required.

Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.

Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.

Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.

Must be able and willing to work flexible schedules, to include evenings, weekends and holidays.

Ability to read and understand all Seminole Tribe of Florida policies and procedures.

Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.

Must be able to complete standard Seminole Tribe of Florida forms and reports.

Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.

Must be able to analyze Marketing and Promotions data.

Ability to function and manage in non-standard situations where independent judgement is required and limited guidelines exist.

Physical Demands:

The physical demands described here are representative of those that must be met by an incumbent to successfully perform the duties and responsibilities of the position.

Must be able to continuously maneuver around the office and property, often standing for long hours.

Closing:

Must be able to respond to visual and aural cues.

Must have the manual dexterity to operate a computer and other office equipment.

Frequent lifting/carrying of weights over 30 pounds, reaching, stooping, squatting and bending.

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming's employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

Credit Check

Criminal Background Check

Drug Screen

Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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