AR Manager

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Job description

Our client is a global company in the environmental sustainability industry and they are looking for a strong A/R Manager to join their team!

• The AR Manager will plan and direct the activities of the Billing and AR department for a well respected construction company located in DTC.
• This is a high-volume position spread across half a dozen divisions.
• Proven CFS client and company, great culture, benefits and team to work with!
• 401K, medical, dental, vision

Primary Responsibilities:

• Manages the AR team members who are responsible for billing and collections, and prepares appropriate reports as requested.
• Oversees preparation, and accuracy of client invoicing.
• Coordinates training programs for new staff and identifies training needs for current staff.
• Ensures timely completion and delivery of customer invoicing invoicing.
• Conducts audits as needed, or as requested by division managers, accounting manager or CFO.
• Oversee the collection process, reviewing AR aging frequently to ensure payments are up to date. Ensures that collection calls are well documented within the ERP system. Set collection goals and expectations with the AR team and monitor weekly progress.
• Research customer discrepancies and past-due amounts, assign collections to appropriate team members to ensure prompt collection of payment.
• Make appropriate decisions on account activity consistent with approved authority levels. Consults with division managers prior to making any decisions that might effect customer relationships.
• Escalate unresolved issues appropriately, quickly and recommend solutions to minimize future problems.
• Prepare reports and root cause analysis to keep Controller apprised of results and opportunities to decrease outstanding accounts receivable.

Secondary Responsibilities:

• Collaborates with other department managers as needed.
• Maintain and update customer account files in required software adding new clients and updating current client information.
• Process contracts, lien waivers and insurance certificates
• Ensure AR staff is issuing credit/debit memos per company policy and guidelines.
• Ensures compliance with local, state, and federal government requirements.
• Assist with additional duties and special projects as assigned by the Accounting Manager.
• Performs other related duties as necessary or assigned.

Measures of Success:

• Maintains past due invoices at no more than 3 DSO
• Maintains a stable billing and collections staff
• Maintains an error rate for invoicing that is very low (rate TBD), and resolves errors immediately with the assistance of the division manager(s).

Required Skills/Abilities:

• Previous AR management experience preferred.
• Strong written and verbal communication skills.
• Excellent organizational and time management skills.
• Proficient in Microsoft Office Suite or similar software.
• Previous use of a large-scape ERP system

Education and Experience:

• 4+ years of related experience required.

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