Payments Systems Technology Manager (Real-Time Payments - RTP)

---

Job description

Payments Systems Technology Manager WHAT IS THE OPPORTUNITY? The Faster Payments Technology Manager directs, manages and coordinates resources to meet data processing and/or systems objectives, including design, installation, on-going maintenance, enhancements and account management activities for diversified colleague groups
Directly and through subordinates, manages projects and directs staff in providing maximum services in terms of quality and quantity within the specified budget and applications and product evaluations to improve the profitability and efficiency of the colleague group
What you will do Directs, manages and maintains data processing and/or systems and ensures the quality of work performed and accuracy of output; manages systems projects to meet target date, quality and budget objectives
Directs account management efforts ensuring maintenance of appropriate service levels in support of business assistance objectives and profit goals for assigned systems
Oversees the completion of all assigned systems efforts within established target dates and budget ensuring quality of work performed, maintainability of systems developed or installed, and overall knowledge of the business functionality of the system
Manages the collection of system requirements, techniques and controls of affected functional departments in order to determine problem areas and to provide operationally efficient and cost effective alternatives or solutions
Guides and manages staff group; answers staff questions; provides project management direction and scheduling to meet established project goals
Implements IS project methodology guidelines and standards and manages the process to ensure project success
Conducts special projects as requested by senior management; monitors projects for adherence to Bank security and quality standards and management objectives; presents project status reports to senior management
Participates in the development of Information Systems strategic direction and coordinates across business and technical teams to ensure all bank projects meet strategic objectives
Coordinates systems activities with other IS managers
Participates in vendor evaluations, recommends and reviews functional and overall system design, and technical planning to improve systems productivity and efficiency
Plans, develops, establishes and control assigned organization and budget functions
Takes ownership of department invoices; verifies for accuracy and approves
Participates in defining terms for contract negotiations and service agreements
Represents the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate
Fosters and maintains good relationships with colleagues to ensure that processes are integrated to support expected customer service levels
Facilitates the creation of a team environment by providing strong mentoring skills and interdepartmental communications
Recommends hires, transfers, terminations, salary adjustments, performance standards and reviews
Approves employee daily time records, work assignments, vacations, sick pay, etc
Complies fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g
Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.)
Completes all required training
Responsible and accountable for appropriate quality controls related to the financial products the bank provides, the services the bank delivers, the processes employed and the incentives with which colleagues are awarded
All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National's PRIDE statement
Must-Have Bachelor's Degree or equivalent Minimum 7 years management experience Minimum 10 years experience in Information Services/Technology Skills and Knowledge Lead the Faster Payments Technology Function that includes Real Time Payments and FedNow Payments This role is part of the Commercial Technology and Innovation organization reporting to the Head of Core Payments and Treasury Technology
Excellent knowledge of data processing technology, especially in banking and financial systems
Comprehensive technical knowledge of functions in assigned department
Thorough knowledge of Bank policies and procedures
Excellent analytical, project management, tactical planning and managerial skills
Demonstrated leadership and excellent interpersonal skills
Excellent verbal and written communication skills
Lead the Faster Payments Technology Function that includes Real Time Payments and FedNow Payments Experience managing third party solution providers for software-as-a-service, managed service, and commercial-off-the-shelf solutions
Experience working with and integrating Real Time Payments and FedNow Payments application solutions
Compensation Starting base salary: $127,626 - $237,014 per year
Exact compensation may vary based on skills, experience, and location
This job is eligible for bonus and/or commissions
To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues
Get an inside look at our Benefits and Perks
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank is an equal opportunity employer committed to diversity and inclusion
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.' ABOUT CITY NATIONAL We start with a basic premise: Business is personal
Since day one we've always gone further than the competition to help our clients, colleagues and community flourish
City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today
City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies

<!– job description page –>