Patient Registration Representative

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Job description

Overview:
Dignity Health Sierra Nevada Memorial Hospital is a 104-bed not-for-profit hospital located in Grass Valley California. The hospital has been providing compassionate quality health care to residents and visitors of western Nevada County since 1958. As an affiliate of the nationally recognized Dignity Health system we ensure the highest standard of health care to our patients and have access to important regional resources throughout the system including the Dignity Health Heart & Vascular Institute the Dignity Health Neurological Institute of Northern California and the Dignity Health Cancer Institute of Greater Sacramento. With 787 employees 101 active medical staff and 21 Emergency Department beds Sierra Nevada Memorial Hospital continually implements and upgrades its technology and recruits employees who understand the vital importance of kindness and compassion in the healing process.

Responsibilities:
Position Summary:

Employing excellent customer service skills the Patient Registration Representative is responsible for ensuring apositive patient experience throughout the registration process. Core Duties: Appropriate patient identification

Collecting accurate and thorough patient demographic data

Obtaining insurance information and verifying eligibility and benefits

Determining and collecting patient financial liability

Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance

We offer the following benefits to support you and your family:

Health/Dental/Vision Insurance

Flexible spending accounts

Voluntary Protection: Group Accident Critical Illness and Identity Theft

Adoption Assistance

Free Premium Membership to (url removed) with preloaded credits for children and/or dependent adults

Employee Assistance Program (EAP) for you and your family

Paid Time Off (PTO)

Tuition Assistance for career growth and development

Retirement Programs

Wellness Programs

Qualifications:
Requirements:

Minimum 1 year of experience working in a hospital Patient Registration department healthcare insurance company revenue cycle vendor and/or other revenue cycle related 2 years preferred

Knowledge of charity care programs as well as the various government and non-government programs preferred

High School diploma GED or equivalent

Thorough understanding of insurance policies and procedures

Working knowledge of medical terminology

Able to perform basic mathematics for payment calculation

Experience in requesting and processing financial payments

Intermediate to advanced computer skills

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