Change Management Lead

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Job description

Summary

Collaborate with business owners, process SME's, and other stakeholders to review the current state against proposed future state processes, systems and review change impacts.

Lead and document change impacts by conducting impact analyses and other change management assessments

Develop training materials that will used in instructor-led sessions or as part of self-paced offerings

Develop communication materials to ensure adoption of new ways of working and technology solutions for both internal and external stakeholders

Project manage your work stream (e.g. weekly status reports, risks and dependency management, work stream planning)

Minimum Qualifications

5+ years of experience in project/program/change management and/or training content development and delivery on similar programs

Expertise in change management principles, methodologies, and tools, including process improvement and technical documentation

Experience working on enterprise-scale, multi-country digital transformation projects

Experience working on multi-release projects following the Agile methodology

Bachelor's degree or equivalent experience

Preferred Qualifications

Background in CRM implementations such as Salesforce is highly preferred

Knowledge of B2B business processes such as account planning and management, lead, opportunity, and lifecycle management, partner collaboration, forecasting, campaign management is a plus

Change management certification (such as PROSCI) or other designation is a plus

Proficiency with Client iWork Tools - Keynote, Numbers, Pages.

Experience working with sales teams in US Education or Government markets

Passion for problem solving and overcoming business challenges in partnership with others

Outstanding communication and presentation skills with the ability to quickly establish trust, credibility, and influence across a variety of cross-functional and multi-directional partners. Past experience developing communications and training materials

Experience collaborating on projects with a geographically dispersed team in a highly-matrixed, fast-paced environment. Requires onsite presence to effectively collaborate with the team

Solid track record of leading strategic programs combined with the ability to execute tactical, project-level activities, and tasks

Resilience, tenacity, and attention to detail

• Only those lawfully authorized to work in the designated country associated with the position will be considered.

• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.

Benefits:

For information and details on employment benefits offered with this position, please visit here . Should you have any questions/concerns, please contact our HR Department via our secure website .

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here .

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department .

Rose International has an official agreement (ID ), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

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