HR Operations Associate

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Job description

HR Operations Associate

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a HR Operations Associate to work in Durham, NC!

The Coordinator supports HR Operations processes and initiatives in support of Enterprise HR services. In this role, you will need to understand employee data, pay standards, and be able to complete deliverables in an operations environment. You will work with peers, payroll, and HR partners to quickly support and/or resolve situations. We will look for this role to provide recommendations for process improvements and seek opportunities to provide valuable solutions to meet business needs and ensure end to end data integrity.

The Expertise We're Looking For

• 1+ years of related experience
• I9 processing experience
• Solid written and verbal communication skills; ability to keep others informed on a timely basis of changes, key events, and decisions that may affect them
• Strong customer service and consultation skills
• Demonstrates strong organization, accuracy skills, attention to detail, and time management skills
• Ability to thrive in a fast-paced environment
• Flexibility in work schedule to accommodate fluctuations in work volume
• Experience with HRIS, Case or Knowledge Management systems is a plus
• Basic Excel skills required

The Purpose of Your Role

• Weekly support of I9 processing
• Maintenance of employee files through imaging
• Handle general document retrieval requests
• Provide information to Legal for Subpoenas and other compliance related requests
• Process and mail weekly Termination letters
• Respond to unemployment claim inquires
• Scrub and image manager file documents

The Skills You Bring

• You will demonstrate basic analytical thinking and creative problem solving through research, analysis and problem resolution.
• You will demonstrate the ability to manage multiple projects and work streams to meet deadlines.
• You will understand employee data and pay impacting timelines.
• You will form relationships with business partners in and outside of HR.

The Value You Deliver

• Deliver high quality services consistently
• Understanding policy requirements to maintain data integrity
• Providing recommendations for process improvements and identifying opportunities to provide value added solutions to meet business problems and ensure end to end data integrity

Company Overview

Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at .

We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at .

Information about Fidelity investments

At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. For information about working at Fidelity, visit .

Fidelity TalentSource's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

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