General Restaurant Manager

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Job description

Billy Jack's Shack, a thriving and well-established restaurant located in the heart of the city, is seeking an experienced and dedicated General Restaurant Manager to join our team. As the General Restaurant Manager, you will have overall responsibility for the successful operation of the restaurant, ensuring exceptional customer service, smooth operations, and a positive dining experience for our guests. Your strong leadership skills, attention to detail, and passion for the hospitality industry will be invaluable in leading our team to continued success. If you are a motivated and results-oriented individual with a proven track record in restaurant management, we would love to hear from you.

Responsibilities

Oversee daily operations of the restaurant, including front-of-house and back-of-house activities

Ensure exceptional customer service and guest satisfaction

Hire, train, and manage staff members, fostering a positive and collaborative work environment

Develop and implement operational policies and procedures

Monitor and manage financial performance, including budgeting, forecasting, and cost control

Work closely with the kitchen team to ensure high food quality and adherence to safety and hygiene standards

Handle customer complaints and resolve issues in a timely and professional manner

Requirements

Proven experience as a General Restaurant Manager or similar role in a high-volume restaurant

Strong leadership and management skills, with the ability to motivate and inspire a team

Excellent communication and interpersonal abilities

Customer-oriented mindset and commitment to providing exceptional dining experiences

Ability to work effectively under pressure and in a fast-paced environment

Strong financial acumen, with experience in budgeting, forecasting, and cost control

Knowledge of restaurant operations and industry best practices

Flexibility to work evenings, weekends, and holidays as required

Benefits

Salary Range: $70,000-$80,000

Medical, Dental, Vision insurance offering paid by Jack Brown's- a $7,000+ value per year - effective 60 days after employment begins in a full-time salaried management position

401K with 2% company match after one year of employment

Annual leadership summit with continued learning and growth opportunities

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