Accounts Receivable Specialist

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Job description

Position Overview:

We are seeking a detail-oriented and proactive Accounts Receivable (AR) Specialist to manage and optimize our company's collections process. The ideal candidate will have experience in handling AR functions, maintaining accurate records, and ensuring timely collection of payments. This role is crucial for maintaining healthy cash flow and fostering positive relationships with our clients.

Key Responsibilities:

Generate and send out invoices to clients in a timely manner

Ensure accuracy and completeness of billing information.

Monitor accounts receivable aging reports and follow up on overdue invoices.

Contact clients via phone, email, or mail to request payment and resolve outstanding issues.

Negotiate payment terms and arrange payment plans when necessary

Reconcile customer accounts and resolve discrepancies.

Process and apply payments, including cash, checks, and electronic transfers.

Provide exceptional customer service by addressing billing inquiries and resolving disputes.

Maintain professional relationships with clients to facilitate smooth collections.

Prepare and analyze AR reports and metrics for management review.

Maintain detailed and accurate records of collections activities and communications.

Ensure compliance with company policies and industry regulations.

Recommend improvements to AR processes and procedures to enhance efficiency.

Qualifications:

Associate's degree in Accounting, Finance, or a related field. Bachelor's degree preferred.

Minimum of 2-3 years of experience in accounts receivable, collections, or a related role

Proven track record of managing collections and resolving account discrepancies.

Strong understanding of accounting principles and AR best practices.

Excellent communication and negotiation skills.

Proficiency in accounting software and MS Office Suite (Excel, Word).

Detail-oriented with strong organizational skills and the ability to manage multiple priorities.

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