Consumer Processing Manager

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Job description

Overview:
Prepare, analyze, process, and document all required forms and related documentation for consumer loan products. Work closely with consumer loan borrowers from start to origination to closing.

Responsibilities:

Request and review all required information and documentation to secure a loan.

Assist customers in, disclosures and gathering supporting documentation.

Obtain and evaluate credit reports.

Calculate debt-to-income ratios on consumer loan applicants.

Determine collateral needs and payment plans for customers applying for routine loans.

Notify applicant of loan decision. Correspond with applicants, and creditors to resolve questions regarding application information.

Inform prospective borrowers of loan commitment, collect conditions and work closely with underwriting.

Preparation of closing documents and provide scheduling support via Branch staff.

Qualifications:
HS diploma or equivalent required; bachelor's degree in related field preferred.

Three to five years related experience or equivalent; specific experience in both processing and closing loans in the consumer mortgage business preferred.

Excellent written and oral communication skills.

Proficiency in MS Office suite required.

Encompass experience preferred.

Excellent customer service skills.

WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regular attendance and punctuality are essential functions of every job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, use tools or controls, reach with hands and arms, talk and/or hear. The employee frequently is required to stand and walk. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, color vision, depth perception, and the ability to adjust focus.

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