Floor Operations Supervisor

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Job description

Job Description

The Floor Operations Supervisor will be charged with the responsibility of ensuring operational excellence at all times.

The main responsibility of a floor operations supervisor is to give full consideration to GPs' needs, our company's goals, and business needs, and to find a balance between both. The well-being of the team and the smooth running of the business are to be considered of equal priority whilst performing floor supervision duties.

Many of these tasks are performed ad hoc and are often unpredictable. It is vital that a person in this position uses good judgment to make the right decision for the operation while always showing the highest level of character.

Responsibilities

Manage, supervise, coach, motivate and build team spirit

Present new ideas and policies to prospective teams

Work within your own team/s to produce the required results and to meet Company targets

Analyze employee data and performance

Manage employee expectation and eventual requests

Establish and maintain cross-departmental cooperation

Work with internal systems (JIRA, TTS, WIKI, Evo Desk, NEVOS, etc.)

Handle disciplinary cases

Manage projects and deadlines set by your direct managers

Propose initiatives and ideas that will benefit the department

Manage ad-hoc situations which may occur on a shift inappropriate manner

Be stationed within the studio environment for 80% of your shift

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