Primary Care Physician

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Job description

STGi is looking to hire a Primary Care Physician to cover the STGi clinics at Yellowstone National Park.

The general duty of the Primary Care Physician is to provide covered professional outpatient primary medical services to the residents, employees and visitors of Yellowstone National Park in accordance with the terms and conditions of the Yellowstone National Park and STGi licensed model, and to supervise the day-to-day delivery of medical care in Yellowstone National Park's Mammoth Clinic.

ESSENTIAL FUNCTIONS:

Service Operations
• Provide medical care based on primary and preventative care, Urgent and Emergent care to meet the needs (physical, mental, and emotional) of patients under a limited scope of Current Procedural Terminology (CPT) codes and within his/her skills and training.
• Perform Occupational Health Exams and Medical Record Reviews. Must be a DOT Certified Medical Examiner, which can be obtained after hire. Participate in the orientation of physician assistants and nurse practitioners.
• Provide leadership to Yellowstone's Mammoth Clinic providers and nurses.
• Evaluate the effectiveness of existing clinical methods and procedures and suggest improvements.
• Assist the Project Manager in implementation of Quality Performance Improvement Team (QPIT) strategic initiatives.
• Participate in review and improvement of clinical success in areas of responsibility.
• Adhere to and monitor policies, procedures and regulations to ensure compliance and patient safety.
• Participate in quality improvement, care management, risk management, peer review, utilization review, clinical outcomes, and health enhancement activates.
• Must be prepared to sign a collaborative practice agreement with Yellowstone's seasonal APCs. Includes periodic on-call supervision of seasonal APCs and consultant for Family Practice questions. Emphasize wellness, prevention and early detection.
• Promote continuity and quality of care through an ongoing relationship with patients
• Maintain universal precautions and infection control practices.
• Develop and maintain an ongoing relationship with the patients and assist in making referrals for services and/or admissions to specialists as medically appropriate. Determine which referrals are required based on examination and patient needs.
• Provide smooth and timely flow of patients in accordance with access standards and triage protocol.
• Oversee all delivery of care to patients seen at the YELLOWSTONE NATIONAL PARK MAMMOTH CLINIC.
• Administer medications per facility protocols.
• Perform cardiopulmonary resuscitation (CPR) and assist during respiratory and cardiac arrest procedures.
• Determine the level of urgency of follow-up, referral/consultation appointments in accordance with standards and the patient's medical necessity.
• Keep patient informed regarding their plan of care, including lab and diagnostic test results as needed.
• Provide health educational, materials and resources to patients and their families for informational purposes.
• Participate in the ongoing Performance Improvement Program.
• Assist in ensuring that all required reports are completed in an accurate and complete fashion.
• Assist in the management/coordination of the clinic's day-to-day activity, in conjunction with clinic staff and Clinic Administrator.
• Comply with all federal, state, local, Occupational Safety and Health Administration (OSHA), Veteran Affairs, safety and operational regulations, directives and standards.
• Ensure all patient information on encounter forms is complete and accurate.
• Maintain confidentiality of all information and supporting patients privacy, rights, and safety.
• Comply with STGi Health LLC policies and procedures, including as they apply to documentation.
• Perform other work-related duties as assigned.

Administrative (Business/Management)

Staffing and Reporting Relationships
• Be on time to work, work all designated hours, request leave in a timely fashion.
• Request leave according to specified timeframes.
• Create a climate of trust, accountability, and professionalism. Report to supervisor on staffing problems which can affect productivity / morale.
• Identify and report problems to supervisor with hardware, telecommunications or other issues impacting duties.

Technology
• Fully knowledgeable and proficient in IT systems, for database tracking and other deliverables.
• Attends training on IT systems, both initially and with updates; asks for help when needed.
• Completes mandatory IT training by specified deadlines.
• Inform supervisor of IT and other equipment needs, particularly those that prevent completing projects within specified deadlines.

Strategy
Customer Service
• Manage customer/agency complaints professionally with feedback within 48 hours of receipt. Determine whether upper management involvement is needed during any point of process and refer in 24 hours.
• Respond to customer complaints, issues, and requests regarding STGi service within 24 hours. Follow outstanding issues to resolution in a timely manner. Escalate issues as appropriate and directed by supervisor.

Soft Skills
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Speaking - Talking to others to convey information effectively.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
• Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Coordination - Adjusting actions in relation to others' actions.
• Instructing - Teaching others how to do something.
• Service Orientation - Actively looking for ways to help people.
• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Have a positive and outgoing personality, and be a collaborative team player
• Demonstrated excellent interpersonal communication skills.
• Be willing to go above and beyond to give excellent customer service.

Required Skills

• Minimum one year experience post-residency
• Prefer experience working collaboratively with APCs
• Knowledge of and ability to apply professional medical principles, procedures, and techniques in accordance with the community and Joint Commission standards of practice.
• Knowledge of pharmacological agents used in patient treatment, including desired effects, side effects, complications, and patient usage considerations.
• Experience with safe and reasonable practices regarding opioid medications for chronic pain
• Knowledge of the basic concepts of customer service techniques related to age-specific population.
• Effective verbal and written communication skills in the English language along with proper telephone etiquette.
• Working knowledge of Microsoft Office Software and computer maneuverability including experience with electronic medical records systems.
• Must be highly organized
• Must be able to assign tasks and delegate work efficiently.
• Must possess excellent oral and written communication skills.
• Appropriately escalates problems or resource issues for resolution.
• Develops/maintains effective procedures for communicating with staff.
• Proficient with MS Excel, Word, and PowerPoint.

Required Experience

REQUIRED EDUCATION:
• Retain an active, full, and unrestricted medical license in the state of Wyoming. Board-certified or board eligible in either a Family Practice or Internal Medicine/Pediatrics Residency completion. Current and unrestricted DEA and Wyoming Controlled Substance Registration
• Retain current certifications in ACLS/BLS, PALS and ATLS. Possess a Doctorate Degree in Medicine from an accredited college approved by the Liaison Committee on Medical Education and Hospitals of the American Medical Association, a Doctorate degree in Osteopathy from a college accredited by the American Osteopathic Association, or permanent certification by the Educational Commission for Foreign Medical Graduates (ECFMG). Successful completion of a residency program in Urgent Care, Rural Health, Emergency Medicine with recognition by the American Board of Medical Specialties or by the American Osteopathic Association.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

• Moderate physical activity. Requires handling of average-weight objects up to 25 pounds or standing and/or walking for more than four (4) hours per day.
• Work is normally performed in a typical interior/office work environment.
• Required to respond to any medical emergency within the clinic, where a fast walk or job may be necessary to provide assistance.
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