General Manager - Wausau

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Job description

General Manager (Wausau, WI) Join the Feldco family, recognized as the Window, Siding, and Door Company in America by Window and Door Magazine. We're seeking a dynamic, results-oriented leader to fill the role of General Manager to spearhead our Wausau Sales & Operations Teams. As a key leader, you'll drive our sales team to produce and our operations teams to fulfill customer orders in a timely manner. You will work to accomplish these tasks while ensuring exceptional customer satisfaction and achieving sustainable growth. Feldco is honored to have been named a top workplace in 2023 by the Chicago Tribune making us a 10-time award winner! Why Choose Feldco?

• Leadership: Join a company that's revolutionizing the home improvement market and setting industry standards.

• Growth: Be part of our exponential expansion into new markets, with ample opportunities for personal and professional advancement.

• Advancement: Benefit from internal promotions and external training programs to propel your career forward.

• Security: Enjoy the stability of a profitable company that prioritizes employee well-being and benefits.

• Professionalism: Contribute to our commitment to quality improvements and best-in-class operations.

• Teamwork: Collaborate with a supportive team dedicated to exceeding customer expectations.

• Benefits: Access comprehensive benefits including medical, dental, vision, life insurance, 401K, and generous paid time off.

Key Responsibilities:

• Lead the Wausau, WI office to maximize sales, profitability, and product quality, while prioritizing customer satisfaction.
• Thrive in a high-performance environment with aggressive growth goals, driving lead conversion and generating referral business.
• Manage, train, and develop a high-performing team, addressing performance issues and fostering a culture of excellence.
• Engage in hands-on business development and lead generation activities to supplement market growth.
• Recruit and oversee installation subcontractors to ensure quality and timely project completion.
• Maintain operational efficiency by managing personnel and implementing process improvements.
• Ensure compliance with governmental regulations and company policies, fostering a culture of integrity and excellence.
• Serve as a liaison for both external and internal customers, resolving issues promptly and professionally.
• Exceed departmental goals and uphold company standards of excellence.

Qualifications:

• Highly motivated with a minimum of five years of systematic sales experience.
• Demonstrated success in sales management, with a minimum of two years of experience.
• Knowledge of home remodeling or construction preferred, with an entrepreneurial mindset.
• Strong business acumen and problem-solving skills, with a focus on customer satisfaction.
• Excellent communication skills, both verbal and written, with the ability to collaborate across teams.
• Proven ability to manage projects and follow through with structured action.
• Flexibility to work evenings, weekends, and holidays as needed to meet business demands.

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