SATCOM Network Field Service Representative with Security Clearance

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Job description

SATCOM NETWORK Field Service Representative - Secret clearance
JBLM, WA ABOUT THE OPPORTUNITY: Comtech is looking for qualified candidates with exceptional knowledge of RF SATCOM technologies and basic knowledge of IP Network (NIPR/SIPR) concepts, including routing and switching technologies. Candidate must be capable of providing maintenance, operation, and support for the day-to-day end users of tactical satellite systems as directed. The candidate must be capable of training in first-level troubleshooting and implementing RF Communications Systems and baseband networks as directed. Previous work experience should include working with military or commercial RF SATCOM systems. The candidate will be required to be the Subject Matter Expert on all equipment being trained and/or supported. This position is based in Joint Base Lewis-McChord, Washington, but the candidate must travel to deployed unit locations up to 20% of their time to ensure project success. The candidate will be expected to work with a spirit of cooperation and must exhibit a tenacious work ethic while possessing the drive and critical thinking to excel in potentially tumultuous conditions. Must have an active, current Secret Clearance. Applicants must possess a valid U.S. Passport with at least six (6) months remaining before expiration.
ABOUT THE COMPANY:
At our core, Comtech employees are driven by innovation. We are leaders in the advanced global commercial and government communications market. A career at Comtech enables you to design, develop, produce, and market innovative products, systems and services for advanced communications solutions. You will facilitate and enhance the way people, businesses, and governments communicate around the world.
Comtech is a leading provider of mission critical solutions to government and civilian agencies with a focus on C4ISR solutions using any type of network, whether mobile, fixed, static, terrestrial, marine, airborne or in space. To help our customers combat a growing number of cyber-attacks on their systems, we provide training and certification and vulnerability compliance assessment. Comtech designs, develops, produces, and markets innovative products, systems and services for advanced communications solutions. We are technology leaders in the markets that we serve and conduct our business through Government solutions. Our market segments consist of: Tactical Communications, Space & Component Technology, Mobile Datacom, and Cyber Security Solutions.
PRIMARY DUTIES:
This position will perform the following duties:
• Install, operate, and maintain Tactical VSAT (SNAP)
• Operate Satellite Modems, Redundancy Switch, associated cables, and interconnects; Up Converters, Redundancy Switch; Down Converters, High Power Amplifiers (HPAs), Low Noise Amplifiers (LNAs), Low Noise Block (LNB); Waveguide (rigid, flex, and elliptical) joints and connections; Intermediate Frequency (IF) cable and connections; Antenna, Antenna motors, Solid State Power Amplifiers (SSPA), Antenna Control Unit (ACU), and associated cabling and interconnects; Heating Ventilation and Air Conditioning (HVAC) Units; Uninterruptible Power Supply (UPS); Generator (if applicable). • Operate and maintain Frequency Division Multiple Access (FDMA) and Time Division Multiple Access (TDMA) modems (iDirect, Linkway, Datum, Comtech, etc.).
• Configure TDMA network for Dynamic Multipoint Virtual Private Network (DMVPN). • Configure and integrate COMSEC equipment (e.g., KG -175D, KG-175 Classic, KG-250X and KG-175E) into all tactical SATCOM systems. • Provide training to military, civilian, and contractor personnel on tactical SATCOM equipment when required. • Manage and maintain telecommunication installation supplies. • Maintain daily on-hand inventories. • Maintain and troubleshoot using any Test Measurement and Diagnostic Equipment (TMDE) required beyond the supported equipment's Built-In-Test (BIT) capability.
• Provide knowledge of tactical and commercial satellite communication equipment.
• Provide technical documentation skills related to SAR, GAR, TSR, and ASI requests.
SKILLS REQUIRED:
All candidates will have the following minimum skills:
• Ability to troubleshoot a VSAT Satellite terminal down to the lowest replaceable unit, including knowledge of RF signal flow.
• Experience in procedures for accessing commercial and military satellites.
• Understanding, configuration, and troubleshooting ability of DMVPN Architecture, Routing protocols (OSPF, EIGRP, RIP), Switching fundamentals (VLANS, VTP, Port Security, Spanning Tree) in conjunction with a SATCOM network, Cisco Encryption Concepts within a DMVPN Architecture, and an understanding of TCP Acceleration over Satellite concepts.
• Ability to coordinate and execute operational requirements with minimal oversight.
• Ability to meet eligibility requirements to access classified information.
• Must possess interpersonal skills required to communicate with the customer and other team members effectively and tactfully.
• Ability to communicate effectively, both written and verbally, with diverse audiences, internally and externally, to foster strong teamwork.
• Work well independently or as a member of a team environment.
• Detail-oriented, with strong analytical skills. • Must be proficient with Microsoft Office.
• Ability to work in austere environments. EDUCATION/EXPERIENCE REQUIREMENTS:
All candidates will have the following education/experience:
• Minimum of four (4) years of experience supporting installations, repair, troubleshooting, or maintenance of satellite communications electronic systems or equipment. • Minimum of two (2) years of experience working in a military environment.
Potential candidates with experience operating SNAP, Tampa Microwave, and T2C2 ISA systems are encouraged to apply.
Comtech offers a competitive salary, comprehensive benefits, and flexible paid time off options for eligible employees:
• Medical, Dental and Vision • Health Savings Account (HSA) and Flexible Spending Account (FSA)
• LTD, Supplemental Life insurance, and AD&D • Comprehensive 401K plan • Education Assistance
• Vacation, Personal, and Sick Leave
• Bereavement, Military, and Jury Duty Leave All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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