Claims MD Specialist - WA

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Job description

Join Grange Insurance Association, a well-established leader in the insurance sector for over 130 years! Headquartered in the city of Seattle, with a footprint stretching across six Western states, we've been protecting families, farms, and businesses with unwavering commitment. As you embark on a fulfilling career with Grange, discover why our average employee tenure surpasses a decade. Make your mark with an organization that values quality, service, and the lasting impact you can bring!

Position Overview:

The MD Specialist evaluates, reviews and adjusts vehicle estimates produced by independent appraisers and body shops. The MD Specialist also negotiates agreed cost of repairs with body shops utilizing CCCs estimating and audit platforms. Provides training for new Auditor and MD adjuster as well as provide ongoing Material Damage and Total Loss Adjuster training.

Principle Duties and Responsibilities (Essential Functions ):

Analytical Skills:

• Reviews moderate to complex estimates to evaluate accuracy. Makes revisions as necessary to estimates, and negotiates an agreed cost of repair with the shops when applicable.
• Writes repair estimates and prepares total loss valuations from photos.
• Evaluates supplements received from shops or independent appraisers and secures appropriate support.
• Determines reparability versus total loss.

Communication:

• Provides technical guidance and training to our staff of Material Damage Adjusters.
• Resolves customer concerns.
• Reviews subrogation demands for accuracy

Qualifications & Skills:

REQUIRED:

• Minimum of 5 years experience working as an auto claims adjuster, appraiser, estimator or in a similar role such as shop experience with DRP management
• Strong experience and familiarity with auto estimating and auditing platforms, preferably CCC.
• Demonstrated skills in negotiation
• Strong Problem-solving skills
• Excellent verbal and written communication skills
• Demonstrated superior Customer Service skills working with both internal and external customers
• Strong organizational skills and the ability to work under pressure.
• Experience working in a team environment
• Ability to operate a PC and related software.
• Ability to obtain and maintain WA and WY adjuster licenses

PREFERRED:

• I-Car training and certification

Comprehensive Benefits:

• Pay Range: $24.04 to $39.63
• Flexible hybrid work schedule (2 days per week in Seattle office required)
• Medical, Dental, and Vision plans
• 401(k) plan with up to 5% match
• Employer sponsored LTD, life insurance, and AD&D
• Discretionary profit sharing and bonuses
• Fully subsidized ORCA card and/or free parking for Seattle employees
• Education Reimbursement
• On-Site Fitness Center
• Opportunities for career growth and advancement within the organization.
• A supportive and collaborative work environment.
• Ongoing training and professional development opportunities.

How to Apply:

If you are passionate about helping people, have a strong understanding of auto damage estimates, and are ready to join a dynamic team, we encourage you to apply.

Grange Insurance Association is an equal opportunity employer and welcomes all qualified candidates to apply.

Grange Insurance Association is committed to ensuring a diverse and inclusive workplace where all employees are treated with respect and dignity. We encourage applications from candidates of all backgrounds and experiences.

Compensation details: 24.04-39.63 Hourly Wage

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