Policy Service Representative 1

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Job description

Join Grange Insurance Association, a well-established leader in the insurance sector for over 130 years! Headquartered in the city of Seattle, with a footprint stretching across six Western states, we've been protecting families, farms, and businesses with unwavering commitment. As you embark on a fulfilling career with Grange, discover why our average employee tenure surpasses a decade. Make your mark with an organization that values quality, service, and the lasting impact you can bring!

This position is located in the Greater Seattle Area and is a hybrid work environment.

Position Overview:

Policy Service Representatives accurately process and enter routine policy information for new business, changes to, reinstatement of, and cancellation of insurance policies. Assist agents and underwriters with a variety of support work, in a high-volume work environment, while maintaining a professional manner with a customer service focus.

Some of the responsibilities will be:

Attention to Detail & Accuracy:

• Handle rating and data processing for new business, renewals, policy changes, quotes, cancellations, and reinstatements within authority limits.
• Review and verify submitted materials for completeness and accuracy; follow up with agents and underwriters as needed.

Communication & Collaboration:

• Interpret issuance and rating instructions from underwriters.
• Prioritize individual and group workflows to meet department deadlines and compliance standards.
• Respond to inquiries from agents and underwriters, collaborating with internal departments to resolve rating issues. Provide technical and service support to agents and underwriters.

Comprehensive Benefits:

• Pay Range: $15.08 to $18.61 per hour
• Flexible hybrid work schedule (2 days per week in Seattle office required)
• Medical, Dental, and Vision plans
• 401(k) plan with up to 5% match
• Employer sponsored LTD, life insurance, and AD&D
• Discretionary profit sharing and bonuses
• Fully subsidized ORCA card and/or free parking for Seattle employees
• Education Reimbursement
• On-Site Fitness Center
• Opportunities for career growth and advancement within the organization.
• A supportive and collaborative work environment.
• Ongoing training and professional development opportunities.

How to Apply:

If you are passionate about helping people, have a strong attention to detail, and are ready to join a dynamic team, we encourage you to apply.

Grange Insurance Association is an equal opportunity employer and welcomes all qualified candidates to apply.

Grange Insurance Association is committed to ensuring a diverse and inclusive workplace where all employees are treated with respect and dignity. We encourage applications from candidates of all backgrounds and experiences.

Compensation details: 15.08-18.61 Hourly Wage

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