Field Service Representative with Security Clearance

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Job description

Date Posted:
2024-08-19Country:
United States of AmericaLocation:
WA662: NAS Whidbey Island, WA 3650 N Charles Porter Ave CPRW 10 Hangar , NAS Whidbey, WA, 98278 USAPosition Role Type:
Hybrid At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. Raytheon RIS is currently seeking a Product Support Liaison to provide technical management of the Next Generation Jammer System (NGJ) at multiple locations to include deployed Naval vessels, NAS Whidbey Island, WA and various expeditionary sites.
The successful candidate will be a self-starter and possess the ability to represent Raytheon as the initial interface with external customers and ensure customer support requirements are met. Candidate may also be called upon to assume additional technical roles and at times work with little or no direct supervision. Candidate must have the ability to obtain a SECRET clearance on the first day of employment. OPPORTUNITIES ARE PRIMARILY SHIPBOARD ON US NAVY AIRCRAFT CARRIERS, AND VARIOUS OVERSEAS LAND BASED EXPEDITIONARY LOCATIONS WORKING EXTENDED HOURS DURING MULTIPLE MONTH ROTATIONS FOLLOWED UP BY MULTIPLE MONTHS AT NAS WHIDBEY ISLAND, WA. What You Will Do: Manage incoming inspection, troubleshoot, repair, calibration, and return of Next Generation Jamming (NGJ) systems returned from CONUS and OCONUS locations
Execute NGJ Fleet Support Representative's (FSR) efforts at NAS Whidbey Island, WA
Train U.S. Navy Sailors and new FSR's before OCONUS deployment
Deploy either shipboard or in an expeditionary capacity with supported NGJ systems
Support engineering, logistics and operations teams
Work with the engineering product development team prior to system deployment
Identify field support equipment needs for field troubleshooting
Assist USN maintainers with all NGJ support requirements
This position will perform other duties as assigned in support of the mission
What You Will Learn: How to support and maintain cutting-edge technology in the field.
How to support a highly mobile customer in very dynamic environments .
How to manage and prioritize multiple requirements from different organizations. How to write technical reports to classify the condition of assigned assets. How to integrate into the customers organization and provide technical assistance in real time. Qualifications You Must Have Familiarity with the Airborne Electronic Attack (AEA) systems and/or the NGJ Tactical Jamming System (TJS)
Minimum 5 years related experience
Ability to pass a deployment/overseas health screening physical
Ability to deploy onboard USN ships and into foreign countries
Ability to lift 50 lbs
Secret clearance
Qualifications We Prefer Familiarity with USN organizational level squadron operations
Familiarity with USN technical reports
Past or current experience with Contractor Logistics Support (CLS) and/or FSR operations Extensive knowledge of AEA, NGJ, RF, and Radar systems
Ability to read and understand engineering drawings (Common PDM)
Leadership experience with dispersed teams
Proficiency in Microsoft Office applications Excel, Word, Power Point
Experience in effectively communicating with end user of the system
Highly organized and detail oriented What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. The salary range for this role is 77,000 USD - 163,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Privacy Policy and Terms: Click on this link to read the Policy and Terms

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