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Medical Receptionist - Chavallo/Full-Time/Day Shifts
Trios Health
2024-09-24 20:39:04
Kennewick, Washington, United States
Job type: fulltime
Job industry: Administration
Job description
BONUS BASED ON YEARS OF EXPERIENCE:
Sign On Bonus Available: $2,500 with experience (Pro-Rated for Part Time Positions)
Salary Range: $16.28 - $20.34
This is a safety sensitive position
Your experience matters
At Trios Health, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you're not just valued as an employee, but as a person. As a Medical Receptionist joining our team, you're embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.
Essential Functions
- Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
- Distributes and explains forms, documents, and educational handouts to patients or family members.
- Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.
- Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
- Verifies insurance benefits and obtains precertification/authorization as necessary.
- Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.
- Greets the patients and maintains direct eye contract for excellent customer service
- Answer the telephone and effectively assist all customers/patients.
- Gathers demographic information and enters/updates in computer system.
- Conducts intake activities with respect for patient's privacy and rights
- Listens attentively to patients and /or parents or caregiver.
- Reacts in positive helpful manner to questions or inquiries
- Interacts with waiting patients to keep them apprised of delays
- Notifies clinical staff of patients delays and cancellations
- Assists co-workers during heavy workloads and during absences willingly
- Accurately completes and verifies patients charges on fee slips
- Answers telephone and effectively assists customer transfers, take clear messages, spells correctly and uses proper grammar
- Oversee cash payment and accurately applies payment to patient accounts
- Balances cash at end of day for deposit.
- Prepares and maintains accurate medical records.
- Makes copies as requested
- Files lab and other medical documents with accuracy when required
- Demonstrated knowledge and skills necessary to communicate and provide information appropriate to age and specific needs of patients
- Demonstrates ability to adjust explanation of insurance, procedures and office procedures based on age or need of patient
- Assists patient need for assistance in completing forms
- Assures that all required forms are completed by patient
- Proficiently works with computer systems to communicate and maintain patient health records
- Other General Duties; Enhance professional growth and development through educational annually.
- Coordinates with staff the need for office supplies
- Reports equipment malfunction to clinic manager
- Works as a team member with all practice staff.
- High School Diploma or Equivalent
Medical Insurance: PPO, HRA, HDHP offered through Blue Cross Blue Shield
Dental Insurance: Offered through Delta Dental
Vision Insurance: Offered through VSP
Free EAP (Employee Assistance Program)
Paid Time Off (Up to 25 days a year or 200 hours)
Employer Paid Short-Term and Long-Term Disability
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