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Network Engineer/Field Technician - Hybrid

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cyberThink, Inc

2024-11-05 20:47:27

Job location Suffolk, Virginia, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

Job Description:

As a Network Engineer/Field Technician, you will join the Field Technology Services team to manage, maintain, troubleshoot, and update software, hardware, and networking systems to support. This role requires both technical expertise and the ability to provide onsite support across various client facilities. You will be responsible for handling the installation, updates, and management of educational and operations software, along with troubleshooting network and system issues. The role involves working with complex technical systems and includes travel to different client sites as part of the Field Technology team.

Key Responsibilities:

Manage and troubleshoot Windows operating systems, including Win10, Server 2016/2019/2022

Install, update, and manage networks, ensuring operational efficiency at client facilities

Troubleshoot and resolve technical issues with operating systems, software, and hardware in LAN and standalone environments

Image computers and manage software deployments across different locations

Ensure network and endpoint security measures are in place and maintained

Build, deploy, and maintain servers to support various client operations and educational software packages

Provide technical support for educational and operational software, including AZTEC, Lexis Nexis, GED Academy, Auto CAD, Teknimedia, and others

Travel to client facilities as required, with some flexibility for remote work depending on project needs

Use your home as a base of operation for traveling to sites, with minimal direct supervision

Required Skills, Experiences, Education, and Competencies:

Strong experience with Windows operating systems, including Win10 and Server 2016/2019/2022

Ability to install, update, and manage networks independently

Proficiency in troubleshooting and resolving issues in various operating systems and application software

Experience with imaging computers and managing network security

Expertise in building, deploying, and maintaining servers in fast-paced, agile environments

Ability to work independently with minimal supervision, with a willingness to travel for onsite support across client facilities

The hourly range for roles of this nature are $40.00 to $60.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.

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