Technical Writer

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Job description

Role/Title : IT Technical Writer/Trainer Location : Hybrid - Richmond, VA 23219 Duration : 6-12+ Months KNOWLEDGE, SKILLS, AND ABILITIES: Strong background in technology project management. Strong experience increating written documentation including update job aids, templates, forms,flow diagrams and presentation decks. Strong experience creatingand delivering training programs. Strong written and verbal communication skills. Strong analytical, organizational, and decision-making skills. Exceptional interpersonal skills for collaborating. Ability to plan in a rapidly changing environment and to provide guidance for changes as required. Exceptional verbal and written communication skills with the demonstrated ability to simplify and briefly, succinctly communicate complex issues to multiple audiences. Exceptional knowledge of both Agile and Waterfall project management principles and practices. QUALIFICATIONS The candidate should have 10 years of overall IT experience with emphasis on technology projectmanagement. The candidate must have a minimum of 2 years of experience creating procedure documentation such as job aids, templates, forms, flow diagrams andpresentation decks. The candidate must have a minimum of 2 years of experience creating and delivering training programs. The candidate must beproficient in written communication tools such as Word, Excel, Powerpoint,andVisio. The candidate musthave a working knowledge of Microsoft Project The candidate must beproficient in real-time delivery of training programs. The candidate must have experience in creating recordings of training programs that can be used on demand by the target audience. PMP Certification through PMI Preferred.

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