Independent Living Director

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Job description

About Hunters Woods at Trails Edge:
Love to make a difference in the lives of seniors? We are led by our Core Values which guide our decision-making at every level of our company. We are looking for compassionate individuals who want to join our team!
What can we offer you?
- A company that is growing so you can grow too!
- Ability to be paid immediately, no more waiting for paycheck Friday
- Interested in returning to school? We have a tuition reimbursement benefit!
- A great team of co-workers
- Comprehensive medical plan that includes discounted gym memberships
- Dental/vision/life/disability benefits
- 401(k) Plan
- Paid holidays and time off
- Perks and discount programs
- Employee Assistance Program
We are constantly asking ourselves to think outside of the box, utilize technology to improve lives, honor our relationships with one another, and make a meaningful difference in our community. Our leadership team is made up of passionate people who have a true connection to seniors and their families, and who are dedicated to helping others' grow and thrive.
Our Core Values:
Compassion
Commitment
Communication
Creativity
Listen we flat out LOVE what we do and if our story resonates with you, and you want to LOVE what you do every day - we want to meet you!

Overview & Responsibilities:
The Independent Living Director is responsible for the overall management of the independent living community, ensuring that residents are provided with exceptional service and a supportive, safe, and enjoyable living environment. This role includes overseeing resident services, staff management, community programming, budgeting, and regulatory compliance. The Director acts as a primary point of contact for residents and their families, addressing concerns, and facilitating a vibrant community experience.

Key Responsibilities:
- Resident Services and Experience:
- Oversee day-to-day operations of the independent living community.
- Ensure residents receive exceptional service and a positive living experience.
- Address and resolve resident concerns or complaints in a timely and professional manner.
- Develop and implement programs, activities, and events that encourage resident engagement and enhance the community atmosphere.
- Facilitate communication between residents, families, and staff.
- Staff Management:
- Recruit, train, supervise, and evaluate staff to ensure the highest standard of service delivery.
- Schedule and manage staffing to meet the needs of the community.
- Provide leadership and mentorship to team members, fostering a collaborative and supportive work environment.
- Community Programming:
- Plan and coordinate a variety of activities, programs, and events tailored to the interests and needs of the residents.
- Work with community partners, vendors, and volunteers to enhance programming and services offered.
- Ensure compliance with health and wellness standards through exercise, nutrition, and wellness initiatives.
- Financial Management:
- Prepare and manage the community's budget, ensuring cost-effective operations.
- Monitor and report on financial performance, including occupancy levels, expenses, and revenue.
- Develop strategies to optimize occupancy rates and resident satisfaction.
- Regulatory Compliance:
- Ensure compliance with all applicable state, local, and federal regulations governing independent living communities.
- Conduct regular safety and quality checks to maintain high standards of service and facility upkeep.
- Maintain documentation and records as required by law and company policies.
- Communication and Reporting:
- Maintain open lines of communication with residents and families, providing regular updates on community activities, changes, and improvements.
- Provide regular reports to senior management on the status of the community, occupancy, staff performance, and resident satisfaction.
- Resident Health and Safety:
- Ensure the safety and well-being of residents by maintaining clean, secure, and properly maintained facilities.
- Collaborate with health services and wellness programs to promote resident well-being and independence.
- Respond to emergencies and crises, ensuring that residents' needs are met in a timely manner.
- Marketing and Outreach:
- Promote the community to prospective residents and families.
- Conduct tours and provide information to potential residents about services and amenities.
- Collaborate with the sales and marketing team to increase visibility and occupancy.

Qualifications:
Qualifications:
- Education: Bachelor's degree in business administration, healthcare management, hospitality, or a related field preferred.
- Experience: Minimum of 3-5 years of experience in senior living management, hospitality, or a similar field.
- Skills:
- Strong leadership and management skills.
- Excellent interpersonal and communication skills.
- Ability to handle multiple tasks and priorities effectively.
- Budget management and financial acumen.
- Knowledge of senior care and independent living services.
- Problem-solving and decision-making abilities.
- Certifications: Assisted Living Administrator's license or other relevant certifications may be required depending on state regulations.

Min:
USD $80,000.00/Yr.

Max:
USD $90,000.00/Yr.

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