Executive Operations Associate

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Job description

Job Description:

The Executive Operations Associate will serve as the CEO's close partner in executing company priorities, coordinating internal communication, and ensuring effective follow-through on strategic initiatives. This is not a traditional administrative assistant role; rather, it combines operational support, project coordination, and high-level communication designed to empower the CEO to focus on sales and external growth.

Ideal candidates are highly organized, proactive, and eager to grow into a Chief of Staff role, supporting the CEO in implementing the company's sales playbook, tracking key performance metrics, and managing operational follow-through.

Path to Chief of Staff

This role is structured as a growth path toward a Chief of Staff position, with progressive responsibilities as the candidate develops familiarity with company operations, cross-functional collaboration, and strategic initiatives. High-performing candidates will have the opportunity to assume more decision-making authority and take on strategic leadership responsibilities over time.

Job Responsibilities:

High-Level Coordination and Communication

Act as a communication liaison on behalf of the CEO, ensuring that messages are clearly conveyed and aligned with CEO objectives.

Support CEO priorities by coordinating with department heads to track progress, resolve bottlenecks, and facilitate timely follow-through on company initiatives.

Prepare key communications, status reports, and summaries for CEO review, ensuring that updates across departments remain aligned with company objectives.

Sales Reporting and Strategic Project Support

Utilize JobDiva and the company's sales playbook to oversee sales reporting, analyze performance data, and generate actionable insights for the CEO.

Coordinate with teams to manage and track key projects, attend meetings to capture action items, and ensure follow-through on deliverables.

Support CEO-led meetings by summarizing outcomes, identifying key takeaways, and working with department leads to ensure effective execution.

Meeting Organization and Executive Coordination

Organize and prepare agendas for CEO meetings, provide structure to discussions, and participate as needed to capture important follow-ups.

Serve as a key participant in meetings, translating CEO priorities into actionable plans and coordinating across teams to ensure follow-through.

Oversee internal scheduling and coordination for project-related meetings using Outlook, ensuring timely collaboration among key stakeholders.

Process Improvement and Operational Efficiency

Identify areas for operational efficiency and suggest improvements that align with the CEO's goals for growth and profitability.

Collaborate with department heads to optimize processes, address potential roadblocks, and adjust strategies as needed to achieve objectives.

Qualifications:

Experience: 3-5 years in project management, operations, or strategic support, ideally with experience supporting senior leadership or working in a high-growth environment.

Experience working in the staffing industry, with a proven track record of success in full-time and/or contingent staffing roles, is essential for this position.

Technical Skills:

Communication Tools: Proficient in Outlook for internal communication and coordination.

CRM and Sales Reporting: Experience with JobDiva for CRM management, generating reports, and supporting sales reporting.

Documentation and Analysis: Proficient in Microsoft Excel and PowerPoint for data analysis, reporting, and presentation.

Other Skills:

Organizational and Project Management: Strong ability to prioritize, manage multiple projects, and ensure follow-through on key initiatives.

Communication: Excellent written and verbal skills, with an ability to convey complex information effectively across teams.

Analytical and Problem-Solving: Ability to analyze data, track performance metrics, and recommend solutions to operational challenges.

Growth Mindset: Eager to develop within the role, adaptable, and proactive in supporting strategic operations.

What We Offer

Growth Opportunity: This role offers a clear pathway to Chief of Staff for individuals who demonstrate leadership potential, operational insight, and a commitment to excellence.

Impactful Role: As a close partner to the CEO, you will play a vital role in driving company priorities and supporting strategic growth.

Hands-On Learning with Executive Leadership: Gain unique exposure to strategic decision-making and executive operations by working closely with the CEO. This role provides a front-row seat to the challenges and opportunities in scaling a high-growth organization, fostering skills in project management, strategic thinking, and cross-functional leadership.

Flexible Work Environment: This remote role is part of a team that values work-life balance and personal development.

Travel Requirements:

This position requires periodic travel to our office in India approximately three times a year, with each trip lasting one week. Travel expenses will be covered by the company.

Benefits:

Competitive salary

Health, dental, and vision insurance

Retirement savings plan

Paid time off and holidays

Professional development opportunities

Equal Opportunity Employer:

ARK Solutions, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to any of these protected characteristics.

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