Please scroll down, To apply

Service Desk - TS/SCI with Security Clearance

hiring now

Zachary Piper Solutions, LLC

2024-11-07 08:43:30

salary: 90000.00 US Dollar . USD Annual

Job location Lorton, Virginia, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

Zachary Piper Solutions is currently seeking a Service Desk candidate in Lorton, VA responsible for delivering technical troubleshooting services to meet customer business needs and expectations. Location: Lorton, VA (onsite) Responsibilities: Responds to basic customer problems, issues, requests. Operates as the entry point for customers, documents, notifies proper department/desk,
Escalates as necessary, and tracks and follows up on all incidents. Demonstrates technical qualities with exceptional customer service in daily responsibilities. Resolves system issues with various diagnostic tools
Mitigates issues within the internal system
Resolves incident tickets
Qualifications: Active TS/SCI
2+ years of IT professional experience Security+ certificate
Excellent customer service skills
Compensation: Salary Range: $70,000 - $90,000 based on experience
Comprehensive Benefits: Medical, dental, vision, PTO, 401k, Holiday

Inform a friend!

<!– job description page –>
Top