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Systems Administrator - Senior with Security Clearance

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Crimson Phoenix LLC (CPGS)

2024-09-21 00:39:53

Job location Herndon, Virginia, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

Job Description As a Systems Administrator, you will be responsible for providing support to customer-automated systems via support requests in support of the mission! Click APPLY to be contacted about this position and find out more details. What You Will Be Doing : Providing tracking and reporting of support requests open, closed, and active for Customer's Automated Systems. Utilizing a customer-approved support request tracking system. Meeting customer-established goals for addressing support requests. Utilizing customer-approved tracking system to provide customer-approved metrics on a weekly and monthly basis for customer review. Providing response to support requests based on customer time requirements. Responding to after-hour and weekend critical support requests based on prior scheduled customer requirements. Performance of general system administration activities: user account creation, managing access controls, implementation and review of security policy, hardware installation, driver installation, software patching, monitoring activity logs, and creation of automation scripts. Providing technical support for applications as needed to interface with the user base. Maintenance and care of digitization hardware, to include: installation, troubleshooting, maintenance, and repair. Making objective and technically sound recommendations for potential future hardware and software purchases. Serving as a Data Transfer Officer (DTO). Generating weekly, monthly, and yearly metrics reports. Learning, supporting, and training users on different types of digitization hardware.

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