Tier II Systems Administrator

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Job description

Overview:
Location: Fort Belvoir, VA

Security Clearance Required: TS-SCI w/ Poly (either CI or FS)

Certification: Must possess an appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP) or Cisco Certified Network Associate (CCNA)-Security. In addition, candidate must attain the required DoD 8570 Computing Environment (CE) Training within six (6) months of Hire Date.

teKnoluxion provides the Defense and Intelligence Communities technical experts in the fields of Software & Systems Engineering, Enterprise Operations, and Cloud Services Management & Consulting. Our goal is not to simply support efforts, but to ignite a technology revolution, bridging the growing technology gap between the Government and commercial space.

Are you ready to test your abilities as a Tier II Systems Administrator and team member in a sophisticated enterprise geospatial environment? Would you like to make an immediate and direct impact in your job? Come join a dedicated team on Ironhide supporting the NRO.

Responsibilities:
What you get to do every day:

Providing Tier II support of maintaining multiple large Enterprise environment that includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environments.

System Administrative Advisory duties to include management of Windows and Linux workstations on EVDI and physical.

Troubleshooting application functionality, crash and performance.

Investigate user performance and work with external teams to improve user experience.

Assist customers with Tier 2 incident resolution for Linux and windows applications.

Provide remote end user desktop support.

Identifies, analyzes, and resolves system incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk/team requests.

Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments.

Willingness to provide initial triage, response, and notifications for incidents.

Participates in special projects as required.

Qualifications:
Clearance: Active TS/SCI clearance with a poly (either CI or FS poly) is required upon application for initial consideration This position is not open for any clearance upgrades or sponsorship.

Education/Experience: Requires Bachelor's Degree or an equivalent combination of years of experience and education and 8+ years of related systems administration experience.

Certification:Must possess an appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP) or Cisco Certified Network Associate (CCNA)-Security. In addition, candidate must attain the required DoD 8570 Computing Environment (CE) Training within six (6) months of Hire Date.

Required Skills:

Skills, Knowledge, and Technical AbilitiesActive Directory Administration

DNS, DHCP, DFS, LDAP in a Windows or Linux environment

Windows 10, Server 2012, Server 2016,

Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer, Firefox

Linux Operating system as a server or desktop (RHEL 6/7/8, CentOS 6/7/Stream, Scientific Linux 6/7, Fedora)

Understanding of Samba and NFS File sharing protocols

Understanding of Service Now, NETS or other ticketing process

ITIL v3 or higher

What is ideal?

Microsoft System Center Configuration Manager

PowerShell

Virtualization Environments (VMware, Citrix)

Profile management utilizing the VMware User Experience Management (UEM) toolset

Microsoft Exchange

Telephone/Video support

Networking

Familiarity with site specific customer and mission

Intelligence Community Experience preferred

What you can expect from us:
Recognizing great achievements do not go unnoticed by teKnoluxion through service anniversaries, spot awards, and employee referral bonuses

You'll join a growing organization of passionate, top-shelf, IT engineering professionals with extensive experience in actively developing the technology revolution in the Intelligence community

Highlights of our benefits include Health/Dental/Vision, 401(k) match and potential Profit Sharing, Universal Leave, STD/LTD/Life Insurance/Voluntary Life Insurance, Stipends, Referral Bonuses, and more!

Compensation is unique to each candidate and compensation packages are based on education, experience, and other requirements.

teKnoluxion is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. teKnoluxion does not have a vaccination mandate applicable to team members. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements. Regardless of vaccination status , personnel are required to wear masks while indoors when the CDC COVID-19 Community Level is High.

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