Staff Officer/Knowledge Manager with Security Clearance

---

Job description

Responsibilities: Provide primary day-to-day support to the IT Operations Center (ITOC) Watch Officers (Battle Captains), to include consistent communications with the Branch Chief, Deputy Branch Chief and section leaders. Primary SharePoint site administrator for the branch main and section sub-sites. Maintain Knowledge Base within Service Central (ServiceNow platform), review and approve knowledge articles for publication for Agency consumption. Liaison to both internal and external staff at all levels and Intelligence Community (IC) partners both electronically and in person. Organize IC IT operation center site visits and coordinate logistics (visitor requests, passing clearances, etc.). Maintain knowledge of branch counterparts within the Intelligence Community keeping lines of communications open and organize site visits as needed. Assist Government Staff Officer to catalog, file, and maintain correspondences, messages, and other documentation to include, but not limited to, military and civilian letters, memorandums, award recommendations, meeting minutes, and briefing papers. Assist Government Staff Officer to generate, coordinate, and monitor internal and external actions, decisions, policies, tasks, and/or briefings for closeout and approval. Required: Active TS/SCI Bachelor's degree or equivalent training and/or experience Proficient in MS Office software applications including SharePoint development and experience in maintaining site page(s) Minimum 5 years of experience working in senior-level office Proven experience directly supporting an office environment with senior leadership personnel serving in the grades of SES/DISL or at the Flag Officer level Strong working knowledge of office information technology (IT) equipment (e.g., copiers, scanners, facsimile machines, computer workstations, phones, teleconference/video teleconference equipment) Assist with the preparation of materials needed for travel Ability to work comfortably with mid- and senior-level civilian/military personnel Ability to work independently, demonstrated flexibility and adaptability to quickly adjust to changing priorities and support tasks as assigned by Branch Chief Detail oriented, strong analysis and organizational skills, forward-thinking skills to anticipate and proactively provide recommendations to customer and team Ability to communicate clearly and concisely, both orally and in writing Strong public speaking skills required. Ability to create original documentationBenefits Overview: Health Insurance: Medical, dental, and vision plans. Retirement Plans: 401(k) with company match. Paid Time Off: PTO and holidays. Professional Development: Tuition Assistance for courses and certifications. Fitness & Wellness Stipend Electronic Stipend Applicants with a physical or mental disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to or call . Determinations on request for reasonable accommodation will be made on a case-by-case basis. Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.

<!– job description page –>