Windows Workstation Administrator with Security Clearance

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Job description

Workplace Type: On-site
Experience Level: Intermediate
Product: Contract to Hire Description:
TEKsystems seeks a Systems Administrator (Windows) to provide customer support and technical assistance to users supporting a Research, Development, Test, and Evaluation Program at the Naval Surface Warfare Center Dahlgren Division (NSWCDD) in Dahlgren, VA. The Systems Administrator will be responsible for:
- Answering questions about installation, operation, configuration, customization, and usage of assigned products installed on Windows 10 computers.
- Applying advanced diagnostic techniques to identify problems, investigate causes, and recommend solutions to correct common failures.
- Troubleshooting hardware, software, and network-related issues encountered by users.
- Providing hardware support for Intel x86 based PCs, overhead projectors, soft boards, telecommunications, laser and inkjet printers, scanners, and Common Access Cards (CAC).
- Offering software support for Windows operating systems currently supported by Microsoft, Microsoft Office Suite, and various specialty engineering and scientific development tools.
- Installing new software releases, system upgrades, evaluating and installing patches, and resolving software-related issues and Information Assurance Vulnerabilities (IAVs).
- Coordinating with the Corporate IT Help Desk to maintain the established Incident Tickets and Change Request process using Remedy.
- Assisting with the maintenance and monitoring of the organizational mailbox to ensure timely support for user requests.
- Maintaining and developing IT-related procedures required to support the organization.
- Working with the organization's Information Assurance Officer (IAO) to achieve system accreditation.
- Providing recommendations for future IT needs of the organization.
- Maintaining data files and monitoring system configuration to ensure data integrity.
- Assisting in the preparation of monthly progress and status reports. Requirements:
- A minimum of three (3) years of professional experience.
- Strong troubleshooting skills along with strong analytical and problem-solving skills.
- Ability to multi-task and assist others in resolving IT-related issues.
- Knowledge in the installation, maintenance, and administration of computer systems in a LAN/WAN environment.
- Strong understanding of current Microsoft-supported Windows operating systems.
- Understanding of Linux operating systems is desirable but not required.
- High level of competency in both written and oral communication skills, with the ability to work in a team environment.
- DoD Directive 8570.1 Information Assurance Technical Level II certification required (e.g., Security+ CE, GSEC, SSCP, or CCNA-Security).
- Familiarity with the Department of Defense (DoD) networking and security accreditation processes and procedures.
- Working knowledge of Windows Active Directory.
- Working knowledge of current Security Technical Implementation Guides (STIGs) and Risk Management Framework. Top Skills:
- IAT Level II Certification and Interim or Active Secret Clearance.
- Minimum 1-2 years of experience in system administration of Windows-based workstations, experience with drivers, Dell machines/Windows 10 workstations.
- Understanding of ACAS scans and experience with STIGs.
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Nice to Haves:
- Knowledge of corporate services including DNS, SMTP, RHEV, Splunk, Apache.
- Demonstrated experience managing the installation and maintenance of IT infrastructure.
- Hardware experience with Dell systems.
- Experience working in an environment with rapidly changing job priorities.
- ServiceNow ITSM Ticket Management experience. Work Environment:
- Performed across multiple sites in Dahlgren, VA.
- Business Casual attire.
- Contract includes approximately 200 people divided into different teams (Linux, Windows, IT Support, Networking, Applications, Security, etc.). Interview Information:
- Interview with PM (WebEx) and Technical Team Lead.
- One-step interview process with immediate feedback. Employee Value Proposition (EVP):
1. Our client is a family-oriented and employee-first company, valuing employees as part of the team and promoting from within.
2. The client supports employees working towards certifications by covering the cost of certification tests upon passing.
3. The contract, recently won by the client, is held for the next five years (10/26/2021 to 10/26/2026).
4. Government will upgrade all contractors to a Top Secret Level Clearance, with many contractors transitioning to permanent GS employees. Community and Lifestyle:
Dahlgren, located on the Northeast tip of Virginia, is a close-knit community surrounded by the Potomac River and Chesapeake Bay, offering plenty of fishing, boating, and other activities during warmer seasons. The cost of living is lower than in surrounding areas such as DC, Quantico, Stafford, and Fredericksburg. The area boasts great places to eat and recent developments in shopping centers.

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