Diplomatic Technology Officer (DTO) Course Instructor (CONTINGEN with Security Clearance

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Job description

Summary All Native Group is seeking a Diplomatic Technology Trainer. The Diplomatic Technology Trainer is responsible for providing instructor-led classroom and virtual training on a wide range of technology systems and platforms used by the Department of State (DOS) to support diplomatic missions and national security. This includes training on classified and unclassified networks, voice and data systems, land mobile radio (LMR) systems, cybersecurity, remote access services, and communications security (COMSEC). The trainer will develop and deliver curricula, manage classroom technology, and provide individual support to students as needed. The Diplomatic Technology Trainer plays a critical role in ensuring DOS personnel, including Information Management Specialists (IMS), Information Management Technical Specialists (IMTS), and locally engaged staff (LES) employees, are equipped with the skills and knowledge needed to effectively use technology in support of U.S. diplomatic efforts worldwide. The ideal candidate will combine technical expertise across a wide range of systems with strong instructional abilities to deliver engaging and impactful training programs. Essential Functions Design and deliver hands-on instruction, lectures, and briefings on various technology topics, including: - Official curricula and proprietary platforms - Voice and data networking systems across an IP network - LMR systems, both local (VHF and UHF) and long distance (High Frequency - HF) - Information Assurance (IA) and cybersecurity best practices - COMSEC equipment and systems - Mobile device management (MDM) and remote access services - Satellite phones and terminals Develop and maintain course materials, including syllabi, lesson plans, guides, and manuals
Coordinate classroom facilities and setup equipment for both domestic and overseas training delivery
Manage student attendance, administer quizzes and surveys, and provide performance feedback and counseling
Consult with customers to analyze requirements and adapt training materials to meet DOS needs
Stay current with industry standards and update curricula and courseware accordingly
Provide one-on-one tutoring and support to students as needed
Assist with the physical installation and configuration of classroom technology and training platforms Competencies The candidate is expected to be comfortable teaching lecture-style, demonstration-based technology courses and facilitating student-centered, discussion-based classes and activities with adult learners. Core competencies include: Attention to detail Interpersonal Skills Ability to handle multiple tasks simultaneously Must be able to work in a collaborative, team environment. Supervisory Responsibility None required for this position Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to remain in a stationary position 75% of the time. Occasionally moves about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Expresses or exchanges ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Frequently moves standard office equipment up to 25 pounds. Must be able to work indoor conditions 90% of the time. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Position Type/Expected Hours of Work Teaching, testing, development, and program management take place based on the needs of FSI, Monday through Friday, EST. A 45-minute lunch break is required for all contractors working five hours or more during the workday. The 45-minute lunch break must be taken between the hours of 1030 and 1400. Domestic travel may be required for approximately 5% of the year. International travel may be required for approximately 5% of the year. Experience A combination of experience with 3 or more of the main skills below satisfies the requirements. Radio Systems: - Installing, programming, and maintaining LMR equipment (handheld, mobile, repeaters) - Using analyzers to test and maintain LMR equipment - Tuning duplexer equipment (band pass, band reject, pass/reject duplexers) - Programming and using High Frequency (HF) radio equipment, including proper on-air and voice protocols Computer Systems: - Directory services and desktop administration - Server-based computing, including terminal services and thin-client technology - Administration of classified computer networks and shielded equipment Voice Systems: - Programming and maintaining enterprise-grade telephone systems and call servers - Voice mail systems and IP telephony - Various handsets from leading manufacturers Network Infrastructure: - Network cabling standards and best practices - Cable handling, termination, testing, and troubleshooting - Experience with various cable types, including coaxial, twisted pair, and fiber optic Cybersecurity: - Advanced knowledge of current cybersecurity tradecraft and IA regulations - Familiarity with VPNs, firewalls, and encryption systems Remote Access Services: - Mobile and desktop operating systems - Mobile Device Management platforms and their features - Policy implementation for device usage, application management, and data access Communications Security (COMSEC): - Operation and maintenance of IT systems that provide COMSEC - Cryptographic devices Satellite Communications: - Satellite phones - Global satellite network terminals Preferred Experience : Experience with specific voice systems from Avaya, Cisco, and IP Office Experience with legacy Motorola equipment, Kenwood radios, GTR8000, and Tait repeaters Experience with Anritsu and Aeroflex analyzers Experience with Motorola Micom 2e, Micom 3e, and/or Codan Envoy HF radio equipment Experience teaching radio or other technical systems Experience with line-of-sight radio networks as well as long distance HF Knowledge of radio spectrum allocation and propagation properties Experience with antennas, RF cabling, fiber optic cabling, and connector termination Experience with identifying and resolving network switching, routing, and real-time communications Radio over Internet Protocol (RoIP) problems Experience with operating Iridium, Inmarsat, or other satellite systems Programming skills for creating online training content Technical certifications such as CISSP, CISM, GIAC, CompTIA Security+ certification or Microsoft 365 Certified Modern Desktop Administrator Associate certification Microsoft Official Curricula (MOC) and DOS proprietary platforms Iridium satellite phones Broadband Global Area Network (BGAN) global satellite network terminals KG175D cryptographic device Education Bachelor's degree in a relevant technical field, such as computer science, information systems, electrical engineering, or cybersecurity; or a combination of 5 years of experience in technology training and instruction and engineering work in 3 or more related fields of instruction from "Technical Skills and Systems" above. Certified Technical Trainer (CTT+) certification or completion of DOS Training Tradecraft course (PD505) within 180 days of hire Additional Eligibility Qualifications Excellent organizational, interpersonal, and communication skills Proficiency in Microsoft Office Suite and remote work tools (e.g., Teams, Zoom) Valid driver's license and willingness to drive a U.S. government vehicle Security Clearance Must possess or be able to obtain/maintain a TOP SECRET security clearance Drug Free Workplace All Native Group is a Drug Free Workplace. It is our policy that all new hires must successfully complete a pre-employment drug screen as a condition of employment. In addition, all employees are subject to random drug screens throughout the term of their employment with All Native Group. AAP/EEO Statement All Native Group is an equal opportunity employer. All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Indian descent in accordance with applicable laws.

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