Onsite Community Association Manager -HOA CAM (AVA)

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Job description

Overview:
Company Overview:

RealManage / Cardinal is a national Inc. 5000 firm with clients and operations in 26 states from California to Florida and from Texas to Illinois that delivers services to homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

As one of the largest ( out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage / Cardinal offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage / Cardinal is a values-based company with the following values as our guiding principles:

Integrity: we always do the right thing.

Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage / Cardinal relationship.

Selflessness: more than teamwork; we are part of something special and much larger than any of us.

Personal Relationships: we are a professional services company; people do business with people they like.

Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better never staying the same. At RealManage / Cardinal, we are always getting better.

Responsibilities:
Responsible for compliance with all of the community's policies/procedures as defined by the Board of Directors

Plans, develops and approves operational policies, procedures, methods and regulations related to general operating procedures

Directs the work of all department managers

Primary driver in the development of the annual operating, cash, and capital budgets. Develops periodic checkpoints to assess compliance of the published budget.

Responsible for the timely preparation of monthly financial reports to the Board of Directors

Coordinates the development of long-range and annual business plans aligned with association by-laws and policies

Oversees the impact and effect of association policies/programs/processes. Recommends changes as needed

Monitors quality of association products and services to ensure maximum member and guest satisfaction

Secures and protects all the association assets

Establishes and maintains on-going dialogue with members to elicit input on Association direction and improvements

Coordinates with Board of Directors on the development and implementation of all strategic plans

SECONDARY DUTIES/RESPONSIBILITIES:

Plans, develops and approves specific operational programs, procedures, methods, rules and regulations in concert with general policies

Evaluates committee activities that report to the General Manager

Ensures compliance with purchasing policies and procedures

Provide counsel to the Management staff to ensure all employees are properly trained, supervised, scheduled and are knowledgeable of their responsibilities

Develops, maintains, and disseminates a basic management philosophy to guide all association personnel towards optimal operating results

Supports internal controls

Other duties as directed

Qualifications:
Qualifications:

Minimum of two-years as an Onsite (HOA) property manager - required;

CMCA or state-equivalent certifications desired

Associates degree or higher

Customer service focused; CAMs service their client on a daily basis

Listening skills: CAMs need to listen to the problems of a client and provide a solution to meet the requests of the client

Proactive: CAMs must proactively communicate with their client, team members, and superiors

Management: CAMs must manage the budget, operations, schedules of a community association

Winner: RealManage has a winning culture and is second to none

Pay and Benefits:

$70,000 to $80,000, depending on education and experience.

Benefits include:

Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability Insurance

HSA (Required High Deductible Medical Plan to be eligible)

FSA

Education Reimbursement

401K matching

Employee Assistance Program (EAP)

11 paid Holidays

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