Delivery Manager

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Job description

Your Responsibilities Will Include The Following:

• Persuasively represent Cloud Services across Government Business Owners and Technical leadership


• Embed within a scrum of scrums team to lead delivery for an Agile and DevOPs established practice.


• Deliver projects and products using the appropriate agile project management methodology, learn & iterate frequently


• Collaboratively work with Product management team to define the roadmap(s) for any given product and translate them into user stories


• Lead the collaborative, dynamic planning process, prioritizing the work that needs to be done against the capacity and capability of the team


• Manage a multi-disciplinary team across various organizations


• Ensure all products are built to a quality appropriate to the product stage (i.e. alpha/beta/production)


• Develop processes and tools for reporting key metrics reflecting current Program health, and spotlighting key actionable improvement opportunity areas.


• Build and present new project implementation plans and brief the stakeholders on status, timeline, risks and next steps.


• Experience setting up teams for successful delivery by removing obstacles/blockers to progress, constantly helping the team to become more self-organizing, and enabling teams to accomplish work efficiently and effectively


• Share knowledge of industry best practices and foster collaboration across teams.


• Possess exceptional customer focus and a bias for action; you must work vigorously to earn and keep customer trust, while communicating a bold direction that inspires results


• Foster strong relationships with Application Developer Organizations (ADOs), including assessing requirements and underlying feature requests to recommend technical and business approaches.


• Accountable for effectiveness, quality and timeliness of the project and work closely with lead delivery manager to mitigate risks.


• Act as a primary point of contact with customer and work with team to fulfill the requirements.


• Responsible for planning, scheduling, delivering and reporting the progress.

Basic Qualifications

• 5+ years of experience in a similar role as a Delivery Manager, Consultant, etc.


• 3+ years of experience in Agile, Waterfall, Lean, XP or similar development practices.


• Experience with SAFe a huge plus


• Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences


• Experience communicating (written and verbal) with technical and non-technical stakeholders across multiple business units including executive level. Excellent oral communication and presentation skills


• Experience managing multiple agile projects, typically to deliver a specific product or transformation via a multi-disciplinary, high-skilled digital team


• Adept at delivering complex digital projects, breaking down barriers among teams, and ability to conduct both higher level and granular level planning


• Ability to define project needs and translate them to into portfolio/program processes for effective allocation of resources


• Must be a quick learner and possess an aptitude for attention to detail


• Ability to delegate work appropriately and manage time effectively for self and others


• Demonstrated ability and willingness to work in a fast-paced, high-demand environment


• Proven track record of taking ownership and driving results


• Highly analytical; proven problem-solving abilities that include conducting independent research to lead or support the resolution of complex questions and issues


• Willingness and enthusiasm to learn new skills, new client environments, and grow domain expertise

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