AIRMAN AND FAMILY READINESS SPECIALIST with Security Clearance

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Job description

Duties MAJOR DUTIES: 1. Responsible for the overall management, control and execution of the ANG family readiness and support programs to include Personal and Family Life Education services, Airman and Family Readiness Deployment Support, Personal Financial Readiness services, Employment Assistance, Military Child / Youth Program and Education, Transition Assistance Program - Title 32 and 10 funding, Wounded, Ill, and Injured Warrior / member and or family member, Disaster Preparedness - EFAC / AFPAAS, Relocation Assistance Program, Exceptional Family Member Program (EFMP), Community Outreach and Cooperative Interface, Voting Assistance Program, and Educates on Survivor Benefit Plan at the unit level. The incumbent is responsible for managing the coordination and accomplishment of the planning, scope, development, design and direction of the family readiness and support programs. Incumbent applies knowledge of management principles, applicable laws, regulations and National Guard Bureau (NGB) guidance to family readiness and support programs. Provides guidance to the ANG Wing leadership in the development and implementation of a family readiness and support program and provides family readiness assistance at the GSUs. Analyzes current Family program support for Wing Families and determines where there are gaps in service or support. Where gaps exist, develops and manages programs that support Wing Families. Monitors the success of implemented programs and makes adjustments as needed. Conducts projects and studies using a variety of analytical techniques in order to document needs and concerns in regard to family readiness and well-being. Provides continuous analysis of the effectiveness and efficiency of the products and services by gathering, interpreting, analyzing, and staying abreast of the principles, policies, program goals and methodology of the USAF and National Guard quality of life programs. Based on the results documented, the incumbent develops solutions to issues and develops and provides recommendations to senior leadership which impact substantially on the manner in which the family programs are carried out and to the implementation of program improvements identified. 2. Develops plans for an efficient resource management program and maximum support of service delivery to include resource center (discovery center), equipment, funding, tracking, and computerized systems - AFFIRST, etc. Plans include supported projections of long-term family readiness and support plans and resource needs to wing level trends and directives. Analyzes Wing/GSU family readiness and support budget functions and provide recommendations to resolve existing or forecasted shortages. Provides advice and assistance to accommodate family needs during full or partial unit mobilizations and to alleviate concern of unit members about family welfare in the event of mobilization. Provides full services during full or partial federal or state mobilizations, call-ups, and/or military support missions. Provides plans that maximize readiness and support resources for unit family member assistance during day-to-day operations and especially for Aerospace Expeditionary Force (AEF) deployments and full or partial unit mobilizations. Assesses, identifies, and determines Wing/GSU family issues, trends, needs, program priorities, and program effectiveness through utilization of appropriate research methods and resources. Analyzes ongoing family Wing/GSU services evaluation program and provides recommendations to resolve problems of overlap, duplication or conflict and to ensure effective goals and objectives are accomplished. 3. Identifies service member and family issues that require exploration, development, and resolutions, and determines appropriate methods and resources. Assess customer interactions and documents all service-related customer and community activities in AFFIRST. Uses formal and informal needs assessment to ensure long term proactive/reactive programs are available. Analyzes ongoing family Wing/GSU services evaluation program and provides recommendations to resolve problems of overlap, duplication, or conflict and to ensure effective goals and objectives are accomplished. Mandated to use AFFIRST to report all metrics to include volunteer coordination, training, and documenting volunteer hours. Products developed through analyses and assessments are used to support and sustain ANG Family Readiness and support to National Guard Bureau, US Air Force MAJCOM Family Matter, and Office of Secretary of Defense taskers. 4. Develops and prepares a variety of correspondence and other documentation i.e. formal letters, position papers, reports, briefings, charts, bullet background papers, etc. Develops and presents information for seminars, conferences, and orientation workshops as appropriate for service members, family members and volunteers. REFER TO PD FOR FULL LIST OF DUTIES/RESPONSIBILITIES Requirements Conditions of Employment This position is subject to provisions of the DoD Priority Placement Program. Must be able to obtain and maintain the appropriate security clearance of the position. Participation in direct deposit is mandatory. May be required to successfully complete a probationary period. This position is designated as Essential Personnel and may be subject to duty in preparation for, or in response to, a state emergency or disaster declaration. The incumbent of this position description must have at a minimum, a completed National Agency Check (NAC) prior to position assignment. Irregular and/or overtime (compensatory) hours may be required to support operational requirements or contingencies or may be required to work hours outside of the normal duty day. The employee may be required to travel in military and/or commercial aircraft to perform temporary duty assignments. The work may require the employee to drive a motor vehicle and if so, an appropriate valid driver's license is required. Qualifications The purpose of the position is to serve as the family readiness and support services representative at an ANG Wing and coordinate concurrently with the Force Support Squadron Commander/Human Resources Officer at each wing, Joint Force Headquarters - State Family Program Director, NGB Family Programs Office, and US Air Force/Major Command Family Readiness Directors. The incumbent analyzes current family support offered through the Office of Secretary of Defense, Service and State programs, identifies shortfalls, and develops, manages, and monitors programs in support of Wing Families. Additionally, incumbent provides guidance to the Wing leadership in the development and implementation of a family readiness and support program and provides family readiness assistance at the geographically separated unit. OPEN AREAS OF CONSIDERATION: AREA 1, 2, 3, 4 Area I: Current On-board Title 5 or Title 32 Dual Status Technicians (Tenure: 1-Career, 2-Conditional, 3-Indefinite or 4-Term ) - Only those current Vermont National Guard employees who are in permanent, indefinite, or term technician status as result of being competitively hired by the Vermont National Guard working at the location specified in job announcement. Area II: All current Federal Employees from any agency. Area III: All current and former members of the VTNG. Area IV: Area IV: United States citizens. Veterans' Preference Rules are mandated by law and some applicants may receive priority consideration before other applicants without veterans' preference. Minimum Qualification Requirements: Experience, education or training which provided a general knowledge of principles of organization, management, and administration. Compiling reports, letters, memoranda, etc., and required person-to-person contacts to convey information. Progressively responsible experience which demonstrates the ability to provide technical guidance and assistance in the type of work or in comparable work of the position to be filled. Experience using computer and automation systems SPECIALIZED EXPERIENCE GS-11 : 36 Months Specialized Experience,1 year specialized experience equivalent to at least the next lower grade level. Experience, education or training in program or managerial experience in a type of work or a combination of functions directly related to the position to be filled or in comparable work or functions. Experience developing and recommending policy; organizing and carrying out specific programs, evaluating and recommending changes in methods of operations. Experience in supervisory, staff or technical work which included study, analysis or evaluation leading to the development or improvement of managerial or administrative policies, practices and procedures. Experience preparing written communications and oral presentations. Length of time is not of itself qualifying. Candidates' experience should be evaluated on the basis of duties performed rather than strictly on the rank of the individual; however, established compatibility criteria/assignments must be followed. The applicant's record of experience, training, and education must show possession of the knowledge, skills, and abilities needed to fully perform the duties of the position to be filled. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics): -Knowledge of the principles, policies, program goals and methodology of the National Guard quality of life programs, including factors that affect work and leisure environments, to identify family issues that require exploration, development, and resolutions, and determines appropriate methods and resources such as referral to social service programs and agencies, to provide information about National Guard assistance programs, to gather and analyze information on problems and difficulties of obtaining assistance using the current system, to provide programs that address such

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