Senior Manager-Operations

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Job description

Position Purpose:

The Senior Manager - Operations, plays a key leadership role within the Operations Department. This position

provides direction and support to the Operations team daily to ensure the safe and efficient flow of food throughout the

Barre distribution center to the community. This position requires strong leadership skills and the ability to motivate

and inspire teamwork. This person is responsible for maintaining a high level of food safety, following food handling

and storage requirements, and implementing policy and procedures throughout all daily warehouse activities. This

position works closely with the Facilities Department, Senior Manager - Program Services Community Impact

Department, Food Resources team, and Volunteers daily. Qualified individuals will be comfortable in a fast paced,

dynamic, and flexible environment.

Building equity and racial justice into Vermont Foodbank's organizational practices is everyone's

responsibility, and it requires the commitment and collaboration of every employee and team. Therefore,

everyone is expected to honor diversity, contribute to an inclusive organizational culture, and leverage their

own personal agency and scope of influence to center equity.

Supervisors are expected to be unequivocally committed to enabling equity work throughout the organization

by practicing inclusive and transparent management and by helping to reshape positions, priorities and goals,

and budgets to better center equity.

Essential Functions and Responsibilities:

• Coordinate with the food resources team on donation offers and provide feedback on donation quality.
• Monitor order fulfillment practices including shipping, receiving, network partner pick-ups, and all product movement throughout the warehouse.
• Develop, motivates, and supervises an effective team. Responsibilities include onboarding, goal setting, and professional development support.
• Ensures that all staff are performing pre & post- equipment checks.
• Lead the integration of a scanning system into daily warehouse and inventory activities in collaboration with all Operations branch directors.
• Participate as a member of the organizational Food Safety Team
• Collaborate with the Manager - Program Services and Manager - Logistics to determine the best distribution path of produce based on quality, quantity, anticipated incoming product, and other determining factors.
• Collaborates with the Facilities Department to assist in monitoring and maintaining the cleanliness of the warehouse and equipment.
• Collaborate with Director - Facilities & Food Safety to request facilities support when needed for warehouse functions, including picking orders, agency pick ups, incoming deliveries, sort room activities, and more.
• Participate in physical inventory process including monthly cycle counts and year end.
• Perform a thorough analysis of current inventory policies; identify any deficiencies and inefficiencies and make correctional recommendations.
• Provide back-up and support for the Inventory Control Coordinator and Operations Associate - Network Partner Support for network partner invoicing and receiving.
• Act as in house Forklift certification trainer and manage the ongoing certification process for staff.
• Revise, update, and train on standard operating procedures (SOP).
• Provide support to new and existing staff for gathering information and reports from inventory software database.
• Maintain established standards and actively participate in preparing for third-party food safety audits including SOP maintenance, implementing food safety standards, and providing training.
• Works cooperatively and be able to communicate with staff and volunteers to support the mission of the Foodbank to meet and sustain Foodbank goals.
• Positively contribute to an organizational culture of safe and secure food handling, warehousing and distribution.
• The Foodbank relies on volunteers every day to fulfill our mission. All Foodbank employees must support our culture of philanthropy by treating every volunteer with appreciation and respect.

Other Functions:

• Assist with daily warehouse operations as necessary including picking orders, agency pick-ups, receiving, and sort room activities
• All other duties as assigned by supervisor.

Skills/Qualifications:

The requirements listed below are representative of the education, experience, knowledge, skills, and/or abilities an

individual needs in order to perform this job successfully.

Education and/or Experience:

• 5-7 years of relevant experience required.
• A bachelor's degree or comparable experience required

Other Skills and Abilities:

• Excellent organizational skills and attention to detail.
• Experience working in a warehouse environment preferred.
• Experience with perishable foods a plus
• Experience supervising multiple employees.
• Experience in a customer-facing role a plus
• Must be able to lift a minimum of 40 pounds.

Language Skills:

• Effective communication skills (listening, speaking and writing)

Technical/Computer Skills:

• Excellent analytical, numerical, and organizational skills.
• A working knowledge of the Microsoft Office Suite (Excel, Access, PowerPoint, Word and Outlook).
• Experience with inventory and distribution systems.

Certifications/Licenses/Registrations:

• A valid Vermont Driver's License.
• 3-year motor vehicle report (MVR) showing a clean driving record.
• ServSafe certification or the ability to obtain.
• Forklift, pallet jack and/or other material handling equipment certification a preferred or ability to obtain.

Compensation details: 42 Yearly Salary

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