Director of Financial Aid

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Job description

Overview Director of Financial Aid - Concorde Healthcare Career College Are you a passionate advocate for students' success, a community builder, and a leader with a strong commitment to making a difference? Concorde Healthcare Career College is seeking a Director of Financial Aid to join our team and help us impact lives, foster community development, and drive our mission forward.About Concorde:At Concorde, we believe that healthcare education has the power to transform lives. We are dedicated to expanding access to healthcare education and ensuring that every student has the opportunity to pursue a career in healthcare. Our mission-driven approach and commitment to continuous professional and personal development make Concorde a unique and rewarding place to work.Position Summary:The Financial Aid Director (FAD) is the Manager of the Financial Aid Department and is responsible for the oversight and administration of Title IV programs at the campus to ensure compliance with federal, state, and institutional policies and procedures while supporting other departments at the campus to ensure Concorde expands access to health care education. The FAD is responsible for creating an environment that is compliance oriented, customer service heavy, and accountable for specific outcomes related to the administration of Title IV programs and packaging of financial aid The FAD has overall responsibility for the production and quality produced by the Financial Aid Staff and is responsible for the results of the financial aid office. The FAD works within the scope of authority established by Concorde while supporting and adhering to Concorde's code of ethics, business standards, mission, and core values. The FAD must also operate within specific federal regulatory requirements. The FAD must exude strength on both a technical level and an interpersonal level. He/She must be results focused. This ability allows the FAD to follow the campus culture with a student focused environment where associates are passionate about their roles, they see the big picture, they work collaboratively, and most of all, understand their purpose of work is to create a positive student experience, while maintaining compliance with our regulatory and institutional requirements. As such, the FAD must be proficient in creating a team environment, developing the talents of individuals on the team and be a coach and leader to the FA Department. The FAD must be able to balance the demands of the complexity and demands of administering financial aid, while showing appropriate judgment and reasoning skills with respect to decision making. The FAD must be able to work collaboratively with the Admissions department to achieve a pleasant and successful experience for our newly enrolled and inquiring students and be able to stand firm when regulations dictate the answer.

Why Choose Us?

Impact Lives: Your work will directly impact students, helping them achieve their dreams and make a positive difference in their communities.

Community Development: Concorde is more than just a college; we're a community dedicated to healthcare excellence.

Mission-Driven: Join a mission-driven organization where you'll work alongside a team of passionate individuals who share your dedication to student success.

Continued Professional Development: We provide opportunities for professional development, coaching, and leadership training.

Personal and Community Development: Be part of an organization that values personal and community growth.

Competitive Compensation: We value our associates, as such we have competitive salaries and a compreshensive benefits package.

Responsibilities

Your Role and Responsibilities:

• Ensure prospective and existing students are served timely and in accordance with Concorde's Code of Ethics and Core Values.

• Train staff and ensure compliance in all areas of financial aid administration to include, but not limited to, counseling student and/or parent, estimating financial aid outcomes, packaging students, approving funds for disbursement, file completion and review, administration of verification policies and procedures, R2T4 calculations, and administration of Veteran's Benefits.

• Ensure students receive the information as required by the Department of Education as well as improving students' financial literacy by managing the entrance and exit process.

• Ensure allocation isn't over or under awarded by managing and monitoring FSEOG allocation, state grant allocations, and/or Perkins accounts.

• Manages the Financial Aid Department staff to achieve short and long-range campus' goals and objectives as defined by the Campus President and Corporate Policies.

• Work collaboratively with the Admissions Director to ensure future starts are packaged within the set standards and student issues are communicated timely to the Admissions Department.

• Oversee the Financial Aid Department's employee evaluation process, including performance evaluations, merit increases, promotions, and disciplinary actions.

• Ensure compliance with documented and comprehensive, quality, regulatory and accreditation programs.

• Ensure continuous improvement of key processes to improve audit results through demonstrated discipline and consistency. Maximizes the utilization of information technology into all processes and procedures.

• Ensure that any escalated student situations that occur in the Financial Aid Department are handled timely and by the appropriate person.

• Supervisory Responsibilities: Supervises 3-8 employees including Assistant Director of Financial Aid (if applicable)
  • Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics.
  • Recognizes and rewards employee contributions and achievements.
  • Other duties as assigned.

Qualifications

Your Qualifications:

• Bachelor's or Associates degree preferred.

• A minimum of five years' experience in Title IV Administration and three years in a supervisory role

• Title IV proprietary education experience preferred

• If being considered for an internal promotion, the supervisory requirement may be waived if proven to be a team leader in current campus role

• Excellent communication skills and demonstrated experience and commitment to customer service with a continuous focus on improvement

• Must not currently be in Default on any Federal Student Loans

If you're ready to embark on a rewarding journey where you can make a lasting impact, submit your application today. Join Concorde Healthcare Career College and help shape the future of healthcare professionals while growing personally and professionally.

Equal Opportunity/Affirmative Action Employer

Concorde Career Colleges is a proud Equal Opportunity and Affirmative Action Employer. All qualified applicants, regardless of race, color, genetic information, national origin, religion or belief, sex, affectional or sexual orientation, gender identity or expression, immigration status, ancestry, age, marital status, disability, or protected veteran status, are encouraged to apply and will receive equal consideration based on merit, qualifications, and business need.

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