Community Association Manager - CAM/HOA (SATX)

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Job description

Overview:
How would you like to work for a technology-based HOA management company that is growing rapidly, offers opportunities to advance your career, and has a company culture that truly supports its team members? We are a company that understands and appreciates your professionalism and hard work. We are a company that provides support with a Manager Success Group, continuous training, administrative support, etc. to all team members. RealManage is committed to do everything possible to ensure your long-term career success. With RealManage, you are not just an employee, you are family.

Company Overview:

RealManage is a national Inc. 5000 firm with clients and operations in 26 states coast to coast that delivers services to homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.

As one of the largest ( out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.

RealManage is a values-based company with the following values as our guiding principles:

Integrity: we always do the right thing.

Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.

Selflessness: more than teamwork; we are part of something special and much larger than any of us.

Personal Relationships: we are a professional services company; people do business with people they like.

Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better never staying the same. At RealManage, we are always getting better.

Responsibilities:
Our San Antonio TX branch was the Community Management Company of the Year for CAI for 2023.

RealManage is the third largest management company in the nation and rapidly growing. Be part of the success team

Elevate Communities, Empower Growth: Join Our Team and Shape the Future of Vibrant Living!

RealManage is seeking versatile, energetic, friendly, full-time portfolio community association managers who take great pride in achieving greatness for their assigned communities.

Embark on a transformative career journey with RealManage, where innovation meets community excellence. As a community association manager, you will take the helm in shaping the future of residential neighborhoods.

Join a dynamic team committed to redefining community management standards and become the driving force behind vibrant, thriving communities. Elevate your career with RealManage and be a key player in fostering harmony, growth, and unparalleled resident satisfaction

Job Overview:

As the primary representative of RealManage, the community association manager (CAM) plays a pivotal role in delivering effective management, guidance, and leadership. Responsible for overseeing the day-to-day operations of a portfolio of community associations, you will ensure the provision of professional services and an outstanding customer experience. This role is dedicated to upholding the service level agreement and aligning operations with the company's guiding principles.

Responsibilities:

Serving as a professional advisor to the board of directors for each assigned community.

Acquiring and maintaining up-to-date knowledge of state and regulatory statutes, as well as the community's documents, policies, and procedures.

Providing weekly updates and ongoing reporting to the board on collections, ACC requests, compliance, service requests, and work order activities.

Conducting board or annual meetings and creating monthly management reports, offering clear insights into the state of community amenities, progress on key initiatives, and providing concise recommendations.

Assisting the board in the selection of contractors and insurance carriers to safeguard the community.

Managing vendor relationships, overseeing the bid process, and ensuring contract compliance.

Approving payments to vendors providing services to the community association.

Developing and submitting comprehensive and accurate annual budgets, meeting all deadlines, and demonstrating thorough analysis aligned with association goals.

Collaborating with the accounting team to maintain accurate finances, variance reports, and invoice processing, including monitoring aging reports for timely legal action.

Building positive relationships with residents to ensure high-level service, timely resolution of concerns, effective communication, and continuous improvement in community services.

Regularly attending required monthly manager's and training meetings.

Conducting all business with the highest standards of personal, professional, and ethical conduct.

Demonstrating exceptional analytical skills to address a variety of situations effectively.

This role also involves other related tasks contributing to the overall success of community association management.

Plus other work related tasks as needed

Qualifications:
Qualifications:

Associate or higher degree highly preferred.

Minimum of one (1) year managing Homeowner Associations (HOAs) required.

CAI designation(s) strongly preferred.

Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.

Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.

Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Pay and Benefits:

$55,000 to $60,000, depending on education and experience.

Benefits include:

Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability Insurance

HSA (Required High Deductible Medical Plan to be eligible)

FSA

Education Reimbursement

401K matching

Employee Assistance Program (EAP)

11 paid Holidays

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