Administrative Mail Clerk

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Job description

Overview:
Smile Brands is a dominant player in the dental space and we are seeking an Administrative Mail Clerk to join our team. This team member will spend a majority of their time processing insurance payments, the ideal candidate must be detail-oriented and feels comfortable working in a fast-paced environment. This is a full-time position with mandatory over time, and on-site at our Business Support center in San Antonio, TX.

Schedule (days/hours):
Monday - Friday 7:30am - 4pm CT Monday - Friday (plus monthly over-time & occasional Saturday shifts)

Responsibilities:
Processing mail

Processing Electronic (EFT) Deposits

Researching Patient's information and Office Information

Preparing Insurance Payments for Posting Team

Conducting insurance-related calls with insurances

Scanning Documents

Mailing Documents

Picking up Mail

Distributing Mail to correct department / staff

Qualifications:
Able to multitask and work in a fast pace environment

Ability to communication professionally both verbally and written with internal and external clients

Proficiency/knowledgeable in computer skills and adeptness in navigating the Internet and utilizing search engines

Proficient/knowledgeable with Microsoft Applications (outlook, word, excel, etc.)

Preferred Qualifications:
Previous experience in an administrative corporate role

Proficient touch typing skills with a typing speed of 50 WPM

Experience processing mail

Experience handling customer service inquiries via phone calls

Compensation:
$15.00 - $15.50 per hour, plus over-time pay and monthly bonus

About:
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.

Smile Brands supports over 650 affiliated dental practices across 30 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.

Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at (url removed)

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