Application Support/Splunk: TX

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Job description

Genesis10 is currently seeking an Application Programmer with our client in the financial industry located in Plano, TX. This is a 12 + month contract position.

Responsibilities:

Work in production support within Global Wealth and Investment Management line of business

Support Services include incident management (single user, branch outages and also infrastructure triage), coordination with problem management, constant knowledge building, identification implementation of process improvements, including but not limited to runbooks, monitoring, alerting, working with partner teams on process gaps, technology gaps, or stability concerns

Accountable for timely updates (including senior leadership) and restoration of all production application issues

Requirements:

1+ years of hands on experience in Application support

Splunk, AppDynamics, and/or Dynatrace

Server - Windows and Unix

Desktop - Windows core operating system, Office suite

Previous experience with Remedy and JIRA

Able to work in a complex environment with little management oversight

Ability to troubleshoot network related issues using NetScout or other related tool

Experience supporting .NET applications (familiar with Debug Diag, etc.)

IIS, IBM Operational Decision Manager, IBM WebSphere, PingFed/Access/Directory, Redis, Cache coherence

ITIL Certification

Pay Range: $48.85 - $56.85

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

About Genesis10:

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.

• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.

• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)

• Behavioral Health Platform

• Medical, Dental, Vision

• Health Savings Account

• Voluntary Hospital Indemnity (Critical Illness & Accident)

• Voluntary Term Life Insurance

• 401K

• Sick Pay (for applicable states/municipalities)

• Commuter Benefits (Dallas, NYC, SF)

• Remote opportunities available

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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