SAP Data Analyst

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Job description

Customer Care Master Data Analyst - Contractor

The qualified candidate will understand Master Data as a key element for reviewing/validating various data elements relevant to the entire order fulfillment process, using Client' ERP system or other tools to make necessary revisions. This position requires a hybrid of two skills areas: 50% high level problem-solving, data mining and analytical skills, while the other 50% will focus on daily hands-on operations and data maintenance.

POSITION DUTIES & RESPONSIBILITIES

The Customer Care Master Data Analyst will function in a team environment, while retaining the ability to empower themselves to perform their specific job functions and make decisions that are in the best interests of the customer and Company.

Responsibilities include, but are not limited to:

• Manage Master Data in SAP across modules and support on-going supply chain related projects

• Knowledge and experience with SAP Material Master Data fields and tables are essential for role

• This position will interface with various functions within the business: Marketing, Sales, and Logistics, at different levels of the organization

• Understanding of master data processes, standards, data governance and data quality concepts

• Retrieve, combine and analyze large amount of data to validate

• Advanced skills in Excel (i.e. VLOOKUP, Pivot tables, advanced formulas, merging of data sets, ability to link various spreadsheets or data tables, import/export, or upload/download data to/from other systems

• Identify areas for process improvements and drive the implementation changes to streamline processes

• Ability to work independently and proactively with minimal supervision

• Create process flows and training materials (as needed)

Skills and/or Requirements:

Bachelor's degree in business, Supply Chain, Computer Science or related field

Customer Care Experience: 3-5 years

SAP R/3 or HANA system required: 3-5 years

MDG (Master Data Governance)

TMS (Transportation Management System)

CMIR (Customer-Material Info Record)

ADET Rules (Accelerator Data Enrichment Tool)

Transportation/Logistics (all modes): 1-2 years

Import/Export: 1-2 years

Microsoft Office: Proficient

Bilingual: Desired (Spanish/French/Other)

Celonis: Desired

Six Sigma: Desired

If interested ; kindly share your resume with answers:

Q1: How many years of exp in SAP R/3 or HANA system

Q2- How many years of exp in MDG (Master Data Governance)

Q3: How many years of exp in TMS (Transportation Management System)/ CMIR (Customer-Material Info Record) / ADET Rules (Accelerator Data Enrichment Tool)

Q4. For submission, client needs MM/DD of Birth date and last 3 of SSN - kindly share

Q5. How far you live from 11750 Katy Freeway Houston TX and how will you commute on T/W/T

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