Sales Operations Admin

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Job description

Summary:

We are seeking a proactive and detail-oriented Administrator to support and with inside sales activities. The ideal candidate will have excellent organizational skills, strong communication abilities, and a keen understanding of sales processes.

Responsibilities:

Support:

Assist in daily operations and administrative tasks.

Prepare and maintain reports on sales performance and team activities.

Coordinate meetings, appointments, and travel arrangements.

Sales Documentation:

Create, update, and organize sales materials and presentations.

Maintain accurate records of sales leads, contacts, and follow-ups.

Assist in drafting proposals and contracts for clients.

Client Interaction:

Serve as the first point of contact for clients and prospects via phone, email, and in-person.

Assist with client inquiries and resolve issues promptly.

Schedule and coordinate client meetings and follow-ups.

Lead Generation:

Conduct research to identify potential leads and market opportunities.

Support the sales team in reaching out to leads and qualifying prospects.

Data Management:

Maintain and update the customer relationship management (CRM) system with accurate client information and sales activities.

Generate and analyze sales reports to assist in strategy development.

Administrative Support:

Perform general administrative tasks such as filing, data entry, and document management.

Ensure all sales-related documentation is properly organized and accessible.

Support the team with any additional tasks as needed.

Collaboration:

Work closely with other departments, such as marketing and customer service, to align on sales initiatives.

Participate in team meetings and contribute to discussions on sales strategies and improvements.

Experience:

Proven experience in administrative support, preferably in a sales environment.

Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.

Excellent written and verbal communication skills.

Ability to multitask and prioritize tasks effectively.

Strong attention to detail and problem-solving skills.

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