Regulatory Compliance Manager

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Job description

Core Group Resources is America's leading recruitment company. Founded by a service academy graduate who has offshore experience, Core Group Resources' expertise is unmatched in the marine offshore market, finance, IT, renewables, & non-profit for executive search, staffing, and expertise identification.

Regulatory Compliance Manager Job Summary

We are seeking a Regulatory Compliance Manager and Quality Control (RC&QC) to meet strategic objectives through the efforts of a team of specialists and analysts. The RC&QC Manager will be responsible for all aspects of RC&QC issues and ensures compliance with all government and company standards/practices and leads the company's RC&QC programs.

Regulatory Compliance Manager Responsibilities

• Plan, develop, implement, and enforce regulatory compliance and quality control guidelines, policies, and programs to ensure safety compliance, damage prevention, and effective event recorder management.
• Manage, track and update key performance indicators (KPIs) relevant to internal targets and goals, and improve the process for collecting RC&QC data through automation
• Lead regulatory training and company adherence to safety investigation protocols in accordance with company standards.
• Develop, implement, and maintain formal compliance structure and computer filing systems for regulatory materials.
• Lead safety investigations, analyze trends, and collaborate with key stakeholders on prevention measures.
• Ensure consistent application and training of the event recorder system across the organization.
• Identify at-risk behavior trends through the event recorder application
• Collaborate cross functionally to target corrective actions; reinforce positive behaviors; and develop proactive solutions to prevent future occurrences.
• Drive, supervise and support the mitigation of claims payment and reporting on a timely basis through the interaction with internal stakeholders, dealerships, OEMs and any supply chain vendor or vehicle handler.
• Support the collection of damage reports (made by the driver and dealerships) and the cataloging/storage of related information for the ultimate goal of reporting.
• Evaluate current quality control guidelines, policies and procedures (or research, draft and implement new ones) to support the ongoing reduction of claims; support policies and efforts to ensure drivers are demonstrating proper inspection, reporting, and loading practices.
• Implement technology and/or business applications which support efficient claims collection, processing and reporting capabilities; research and implement industry claims management best practices.
• Proactively lead process improvement programs employing lean management techniques to maintain standards and aggressively focus on problematic areas.
• Lead the development and implementation of timely reporting practices for terminal operations and partner with Operations team to ensure that drivers and terminal operations management are held accountable for quality of service.
• Review and follow data privacy practices, policies, and guidelines.

Regulatory Compliance Manager Position Requirements

• BA/BS in a related field and minimum of 8 years progressive experience related to regulatory compliance and/or quality control; or any combination of education and experience, which would provide an equivalent background.
• In depth technical knowledge and experience with managing company programs in compliance of FMCSA, DOT, and OSHA regulations. Transportation industry experience a plus.
• Experience managing consistent and accurate data collection, developing data controls, and leveraging IT solutions as applicable.

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