Director of Surgical Services

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Job description

Location: 710 Cypress Creek Pkwy, Houston, TX 77090

Position Name: Director of Surgical Services

Facility Name: Houston Northwest Hospital

Shift Details: Days

is a 415+ bed acute care hospital that has been serving the north Houston communities for more than 40 years, providing a wide range of medical services including cardiology, maternity care, Level III NICU, paediatrics, bariatrics and neurology. We comprehensively serve our community by employing expert physicians, specialists, nurses and support staff who work together as a unified team to offer a range of diagnostic treatment and support services. From our 24-hour emergency department with Level II Trauma capabilities, to women's services, to cardiology, we are dedicated to improving the health of our community by delivering exceptional, personalized healthcare. We are members of Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centred care you need close to home.

Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, Healthcare spent an estimated billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Job Summary and Qualifications:

The role of Director of Surgical Services leads the perioperative team by focusing on safe patient care while effectively managing operations. The Director Surgical Services has 24/7 responsibility for their departments.

What you will do in this role:

You will accurately identify real/potential problems affecting the service and implements solutions with follow through and communication

You will actively participate in service, departmental and hospital wide committees as assigned, providing ongoing communication to those ones represents

You will advance the customer experience in Surgical Services

You will coach subordinates through providing feedback, constructive critique of work, facilitates individual development plan, and documents their job performance

You will adhere to all Human Resource policies

You will effectively communicate departmental, organization and industry information to staff

You will facilitate evidence-based employee engagement practices

You will effectively build strong relationships and networks to deliver upon organizational and department goals

You will participate in employee and patient rounding and identify and mentor potential future leaders

You will enforce standards of care for surgical services and develops processes to measure and ensure consistent compliance

You will develop, implement, and evaluate an ongoing surgical services program which assures quality patient care consistent with the Hospital mission

You will monitor compliance with regulatory, accrediting and hospital policy, environmental, patient, and personnel safety

You will oversee a PI program that consistently monitors and evaluates critical aspects of care.

You will be responsible for departments operational excellence by ensuring delivery of quality services in accordance with applicable policies, procedures, and professional standards

You will follow the Hospital Exposure Control Plans/Blood borne and Airborne Pathogens

You will enforce safe procedural site and patient verification policy

You will monitor and respond to quality event reporting

You will support new program strategies and/or program enhancements which would expand patient services

You will develop, prioritize and defend capital equipment requests

You will be responsible for the fiscal management of department; assures proper utilization of organizations financial resources

You will advance the growth agenda for Surgical Services

You will strive to become the OR of Choice for physicians, patients, staff, and payers in the community they serve

You will demonstrate a poised and confident demeanour that reassures others and commands respect within the organization and the community

You will develop and build strategic internal and external networks

You will promote consistent positive patient interactions that advance the agenda of unparalleled patient service

You will practice and adhere to the Code of Conduct philosophy and Mission and Value Statement

You will perform other duties as assigned

What qualifications you will need:

3 years of RECENT ACUTE CARE Manager OR RN experience is required.

MSN IS REQUIRED Since this facility is a Magnet Hospital

Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation required

Certified Nursing Operating Room (CNOR) preferred

Certified Surgical Services Manager (CSSM) preferred

Benefits

Houston Healthcare Northwest, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioural health coverage as well as free telemedicine services and free Airmed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counselling, long-term care coverage, moving assistance, pet insurance and more.

Free counselling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Note: Eligibility for benefits may vary by location.

Sign Additional Information:

Reporting Structure

This Director will oversee the OR & SPD

Director reports into the Admin Director Surgical Services

Manager who will report into this Director, 86 FTEs

Overview

17 ORs, 6500 cases in 2023

Level II Trauma

General, Bariatric, Oncology, Urology, Plastic & reconstructive, GYN, robotics, neurosurgery, heart & vascular, ortho

Why is the position open? The incumbent left the organization

How long has it been open? This was posted in May. We were also recruiting for the Admin Director. The Admin Director is now helping with the OR Director recruiting.

How many total beds are in the unit? 17 ORs

What additional departments are they over? OR + sterile processing

Have you extended any offers to candidates? No

What are the qualities that you like and dislike in candidates that you have seen so far? Previous candidates have not had the breadth of experience needed.

How does your interview process work? Recruiter will review candidates and forward to hospital Admin Director Surgical Services + Hospital COO. They will schedule Webex first then onsite panel interviews

Is the first call with the HR or hiring manager? Recruiter would like to have a quick 10-15 minute call with candidates

Who will be on the interview with them? The Admin Director & COO are on initial interview. Onsite interviews include several panels of leaders and physicians from the hospital. I do not have a list until it is confirmed by the hospital executive assistant

Who has final say on hiring? The Admin Director & COO will make the final decision.

-On & Relocation Bonuses are negotiable

Fee: 20%

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