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Cisco Portfolio Activation Specialist

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IBA Infotech Inc.

2024-11-06 16:44:54

Job location Houston, Texas, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

Job Description

Job Title: Cisco Portfolio Activation Specialist

Job Description:

Location: Austin/Dallas, Texas Interview: Phone/Skype

Responsibilities:

Act as the primary point of contact for customer Enterprise Agreement onboarding.

Deliver internal and external kick-off meetings and support EA onboarding.

Maintain deployment schedules, update tracking tools, and provide progress reports.

Raise and address critical issues, involve account teams and leadership.

Encourage customer actions for successful onboarding and long-term outcomes.

Collaborate with CX teams, account teams, and partners to improve customer adoption and address product concerns.

Skills Required:

5+ years in Customer Success and/or Project Management.

High-level understanding of Cisco Enterprise Agreements, Products, Services, and Solutions.

Strong communication and presentation skills for diverse audiences.

Experience with Smart Account/Licensing and Enterprise Agreements (preferred).

Knowledge of PowerPoint, Excel, and reporting tools.

Bachelor's degree in a related field, with a technical background.

Fluent in English (speaking and writing).

Inform a friend!

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