Branch Manager

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Job description

The Branch Manager of the Distribution/ Sales Center will be responsible for developing and implementing business growth strategies for the processes to ensure effective sales, inventory and financial metrics management center.

QUALIFICATIONS

• Minimum of 3 years experience in product sales and business operations management.
• Must be detail oriented and proactive anticipating problems and capable of initiating solutions
• Excellent written and verbal communication skills, self motivated, self starter, sense of urgency, personable, extroverted personality and well organized.
• Strong leadership and business metrics management skills
  Strong relationship building skills.
• A background including experience in the door/construction industry is preferred or retail experience in a hardware or home improvement facility.
• Working knowledge and proficiency with MS Word, Excel, Outlook, and a fast learner of other software types.
• There is lots of moving parts to this position - you must be willing to spend time learning and absorbing!

DUTIES:

• Devise and implement daily routing strategy.
• Assure on time installs
• Maintain appropriate branch staff levels
• Coordinate staff training
• Assure branch customer service objectives
• Communicate schedule changes to customers
• Interface with customers to solve service complaint issue
• Communicate business needs to corporate
• Supervise general branch workflow and procedures
• Maintain appropriate inventory level
• Place branch material orders on regular and timely schedules
• Routinely monitor branch data
• Track unscheduled orders
• Submit personnel disciplinary actions to corporate
• Devise and implement effective inventory maintenance
• Communicate impending shortages to Purchasing Manager
• Coordinate weekly branch inventory counts where needed on high volume product
• Submit weekly inventory counts and orders to Purchasing Manager
• Supervise and/or execute warehouse dispatching and check-in
• Assure appropriate material is being dispatched
• Assure field material returns
• Routinely monitor branch sales performance
• Report vendor material failures to Service manager/director
• Notify Human Resource Manager of staff absentees
• Notify superintendants and customer of deviations
• Provide field support as needed
• Orchestrate branch organization

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