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Billing Analyst

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Crossfire Consulting Corporation

2024-11-06 16:44:49

Job location Houston, Texas, United States

Job type: fulltime

Job industry: Administration

Job description



Billing Analyst

Location: Houston, TX

Type: 12-Month Contract

Work Model: Hybrid (Remote with 2-3 days per month on-site)

Hours: Flexible schedule (8:00 AM - 5:00 PM or 9:00 AM - 6:00 PM, Monday-Friday)

Position Overview

We are seeking a detail-oriented Billing Analyst to join our Operations team. In this role, you will process billing transactions, perform reconciliations, and provide excellent support to internal stakeholders through our ticketing system.

Key Responsibilities

Process and manage billing operations with high accuracy

Handle internal inquiries through ticketing systems

Perform account reconciliations and detailed research

Analyze billing data and identify trends or discrepancies

Collaborate with cross-functional teams to resolve billing issues

Maintain accurate documentation of processes and procedures

Required Qualifications

Strong proficiency in Microsoft Office Suite, particularly Excel (intermediate level)

Experience with CRM systems

Excellent analytical and critical thinking skills

Strong attention to detail and accuracy

Proven time management and prioritization abilities

Outstanding written and verbal communication skills

Ability to work both independently and collaboratively

Experience in issue resolution and problem-solving

Preferred Qualifications

SQL knowledge

Prior experience in the energy sector

Experience with billing systems and processes

Technical Requirements

Dedicated home office space with minimal distractions

Personal office equipment including:

Dual monitors

Keyboard and mouse

Headset

Webcam

Additional Information

Pre-employment assessment (Glider) required

No degree requirement

Fast-paced environment with time-sensitive deliverables

Internal operations role (no direct customer interaction)

Ideal Candidate Qualities

Takes initiative

Demonstrates flexibility and adaptability

Maintains a positive attitude

Embraces process and system changes

Provides excellent internal customer service

Interested candidates should possess a strong commitment to accuracy, efficiency, and teamwork. We offer a flexible work environment that combines the benefits of remote work with occasional in-person collaboration.

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