Estimator-Collision Center

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Job description

Overview:
For over 36 years, Avondale Group has grown to become one of the most respected family-owned automotive groups in the world. We pride ourselves on creating an elevated client experience from purchase, to service, to collision repair, to subscription and beyond. The sincere and endless commitment to our employees drives our success and the inclusive culture makes Avondale Collision Center & Repair a truly special place!

We feel honored that we attract, nurture, respect and retain the most talented people in the industry! We do so by providing a world-class, high-quality work environment where productivity, innovation, and personal and professional growth lead to success and lasting, meaningful relationships. It would be our sincere pleasure to show you this, first-hand.

EXCELLENT MEDICAL INSURANCE AND LIFE BENEFITS FOR YOU AND YOUR FAMILY!

Your Choice of Medical Plans (we reduced employee healthcare expense through our self-insured plans for our employees and their families for 2024)
Dental
Vision
FREE Company Paid Life Insurance
FREE Employee Assistance Program Support for all employees
401K Retirement Plan
Paid Holidays/Vacation/Paid Time Off

Tool and Tuition Reimbursement

Our Avondale Collision Center & Repair Estimator position is to ensure an elevated client experience while creating client advocates. To act as a liaison between the client and the body shop and to estimate the cost of repairing clients damaged vehicle.

Avondale is proud to represent Mercedes-Benz, Sprinter Commercial Vehicles, Porsche, Aston Martin, Bentley, Rolls Royce, McLaren, Maserati and Koenigsegg.

Responsibilities:
Must be able to drive and operate vehicle
Greets clients and educate them on the repair process
Examines damaged vehicles for dents, scratches, broken glass, and other damage requiring repair, replacement, or repainting, for related and unrelated accident damage
Examines interior for evidence of fire, water, or other damage
Determines feasibility of repair or replacement of parts, such as bumpers, fenders, and doors
Estimates cost of mechanical, electrical, or other repairs
Computes cost of replacement parts and labor to restore vehicle to condition specified by client
Prepares and explains itemized estimate to clients and work order for each vehicle
Obtains required signatures and authorizations for repairs
Negotiates with the insurance company on repair claim costs
Schedules and coordinates repairs with technicians
Notifies the client when repairs are completed and the vehicle is ready for delivery
Keeps clients informed of progress every other day
Orders parts on repairs, in cooperation with technicians

Reviews supplemental damage with technicians and insurance adjusters
Oversees vehicle repair throughout the repair process
Keeps clients informed of repair status with updates given at client's request
Quality inspects the vehicle following repairs to verify that repairs have been done properly
Handles telephone calls regarding vehicle status
Updates Body Shop Manager daily on car status
Allocates the work to the body and paint techs on a fair basis and in such a manner to ensure a smooth flow of work to each technician

Qualifications:
EDUCATION and/or EXPERIENCE
Bachelor's degree (B. A.) from four-year college or university; and one to two years related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS (Including Driver's License)
Operator's Driver's License (must be insurable)

PHYSICAL DEMANDS

The employee must occasionally lift and/or move up to 50 pounds.

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